Compliance Manager

KEY RESPONSIBILITIES

• Ensure end-to-end compliance with RBI regulations, Digital Lending Guidelines, KYC/AML requirements and internal policies across all products and services offered through the MFL ONE platform.
• Provide compliance oversight for the MFL ONE app, including customer onboarding journeys, digital journeys, product launches, customer communications, disclosures, consents, campaigns and platform features.
• Manage governance and compliance with all fintech partners, Lending Service Providers (LSPs), co-lending partners, embedded finance partners, payment service providers and other platform integrations.
• Review and approve new digital products, platform enhancements, APIs, partner integrations and customer journeys to ensure regulatory compliance before deployment.
• Monitor regulatory developments and drive implementation of applicable RBI, NPCI, UIDAI and other regulatory requirements impacting the digital platform.
• Coordinate compliance monitoring, regulatory reporting, audits and partner reviews, ensuring timely closure of observations and continuous strengthening of compliance controls.
• Work closely with Business, Product, Technology, Risk, Legal and Operations teams to embed compliance-by-design and establish robust governance across the MFL ONE ecosystem.
• Develop and maintain compliance policies, SOPs, governance frameworks, MIS and provide ongoing compliance advisory for all platform-related initiatives and strategic partnerships.
• Preparation of compliance reports based on data received from other departments.
• Coordination with all Depts for completion of compliance related tasks.
• Preparation of various MIS reports or any other kinds of reports pertaining to compliance function, regulatory, statutory and internal and its analysis.
• Support in Management of Compliance Tool
• Preparation of compliance points based on RBI inspections, Audit Reports, both internal and external and segregating them dept wise
• Support in preparation of compliance tasks based on notifications/circulars received from Regulators and internal policies

KEY INTERACTIONS

Internal Stakeholders

• Operations Team
• Credit Team
• Collections Team
• Internal Audit Team
• Finance Team
• HR Team
• Management
• Admin and Marketing team

External Stakeholders

• External Audit Team
• Partners Ops team
• Partners Collection Team
• Recovery Agencies

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Strong analytical and interpretation skills
• Coordination and stakeholder management
• Excellent written and verbal communication
• Attention to detail and documentation proficiency
• Passionate in learning, enthusiastic, High level of integrity and accountability
• Ability to work within regulatory timelines

EDUCATION / EXPERIENCE

3+ years of experience in CS, Law Graduate.