Key Account Specialist

Location: Lisburn & Portadown
Salary: £25-26K per annum
Hours: 37.5 hours per week, with reasonable flexibility required
Contract: Full-time

About the Role

Staffline Recruitment Ireland is seeking a Key Account Specialist to support key client accounts across Lisburn and Portadown, managing recruitment activity and day-to-day service delivery.

You'll build strong relationships with clients and temporary workers while ensuring an efficient, compliant and high-quality recruitment service.

What We Offer

• 36 days' annual leave including public holidays
• Bonus scheme
• Private healthcare
• Annual overnight conference
• Annual luxury winners' trip
• Life assurance
• Pension

Key Responsibilities

Recruitment & Resourcing

• Work closely with clients to understand their workforce requirements and deliver effective recruitment solutions.
• Source, interview, assess and onboard candidates in line with client requirements and agreed KPIs.
• Coordinate recruitment activity, inductions and candidate communications.
• Ensure all recruitment and onboarding processes meet legal, ethical and company compliance standards.

Client & Account Management

• Build and maintain strong relationships with clients and temporary workers.
• Support the Branch Manager with account performance, workforce planning and service improvements.
• Deliver services in line with agreed SLAs and provide relevant reports and management information.
• Respond to client and worker queries, feedback and concerns in a timely and professional manner.
• Maintain accurate worker records and support payroll, performance and employee relations processes where required.

Compliance

• Ensure all activity is delivered in line with company policies, legal requirements and health and safety standards.
• Maintain accurate compliance records and support quality, ethical and client audits as required.

About You

We are looking for someone who is confident working with both clients and candidates and who can manage competing priorities within a busy recruitment environment.

Essential

• At least 6 months' experience within recruitment or professional account management.
• Strong communication skills with the ability to engage effectively with people at all levels.
• Strong administration and organisational skills.
• Good IT skills.
• Ability to build effective working relationships.
• Strong problem-solving skills.
• Ability to remain resilient and organised in a fast-paced environment.
• A proactive approach with the ability to take ownership and accountability for your work.
• GCSE English and Maths at Grades A-C or equivalent.

Desirable

• Experience conducting disciplinary, grievance or investigation meetings.
• Level 3 qualification in Business Administration or a related discipline.

• Opportunity to develop your recruitment and account management experience within Staffline Recruitment Ireland

Apply Today

Simply upload your CV and a member of our team will be in touch.

Closing Date: Thursday 1st October 2026.

Skills:
Administrator recruit recruitment Service

Benefits:
Work From Home OTE £32K

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