Mid-Level Business and Project Analyst

• Lead meetings and workshops with clients to gather information on processes, needs, and improvement opportunities
• Understand end-to-end business processes, identifying bottlenecks, manual activities, risks, rework, and optimization opportunities
• Map and document current-state (AS IS) processes and support the development of future-state (TO BE) processes
• Identify opportunities for process automation and transformation in collaboration with technical teams
• Gather, analyze, and document functional requirements, business rules, exceptions, dependencies, and acceptance criteria
• Translate business needs into structured information to guide technology solutions
• Support the feasibility assessment of opportunities
• Serve as the liaison between business stakeholders and technical teams throughout the project lifecycle
• Support clients in reviewing and improving processes
• Participate in solution validation and user acceptance testing
• Support project planning and tracking
• Track schedules, activities, milestones, and deliverables
• Support the management of scope, requirements, changes, decisions, and impacts
• Track risks, impediments, dependencies, and action plans
• Organize and lead status meetings with internal teams and clients
• Record decisions, owners, open items, and next steps
• Create and update status reports, executive presentations, dashboards, and tracking materials
• Support the tracking of technical professionals' activities
• Ensure leadership has visibility into progress, key concerns, and risks
• Support communication and alignment among stakeholders
• Contribute to project documentation and governance

Requirements

• Professional experience as a Business Analyst, Business Analyst, Process Analyst, Project Analyst, or in a similar role
• Experience with technology, digital transformation, process improvement, or consulting projects
• Experience leading requirements-gathering and process-mapping meetings with clients or business teams
• Knowledge of requirements elicitation, analysis, and documentation techniques
• Knowledge of process modeling and BPMN, including experience with Bizagi, Visio, or Miro
• Experience using Jira or Azure DevOps
• Knowledge of Agile methodologies, such as Scrum and Kanban
• Strong proficiency in Excel and PowerPoint
• Ability to understand technology concepts and communicate with technical teams
• Strong organizational skills and ability to manage multiple activities and stakeholders simultaneously
• Excellent verbal and written communication skills, with strong interpersonal skills and the ability to lead client meetings
• Analytical, structured, and problem-solving mindset
• Advanced English proficiency, with the ability to participate in and lead professional meetings
• Preferred: experience with process automation or RPA projects
• Preferred: knowledge of or experience with UiPath or Microsoft Power Automate
• Preferred: knowledge of Power BI
• Preferred: previous experience in technology consulting firms
• Preferred: experience with projects involving systems integration, data, artificial intelligence, or other digital transformation initiatives

Core Competencies

Demonstrates expertise in business process analysis, requirements gathering, and process mapping, with a strong focus on technology solutions and digital transformation. Proficient in stakeholder communication and project management, ensuring alignment and visibility throughout project lifecycles.

Highest-signal resume keywords

• Business Process Analysis
• Requirements Elicitation
• Process Mapping
• Agile Methodologies
• Process Automation

Hard Skills

• Requirements Gathering
• Process Modeling
• BPMN
• Data Analysis
• Project Documentation

Soft Skills

• Organizational Skills
• Verbal Communication
• Written Communication
• Interpersonal Skills
• Problem-Solving

Industry Keywords

• Digital Transformation
• Process Improvement
• Technology Consulting
• Systems Integration
• RPA

Tools & Technologies

• Jira
• Azure DevOps
• Bizagi
• Visio
• Miro

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