OCH – HEALTHCARE
Vrinda International
Job Description
HIRING | OCH – HEALTHCARE Location: Pune Role: Customer Service & Collections Freshers: Up to ₹25,000 Take Home Experienced: Up to ₹45,000 Take Home Incentives: Performance-based Shift: 24/7 Rotational | 9 Hours Week Offs: 2 Rotational Offs between Monday to Friday Saturday & Sunday: Fixed Working Days We are looking for candidates with excellent communication skills to join our OCH – Healthcare Customer Service & Collections process. Key Responsibilities: • Handle customer interactions professionally and resolve queries effectively • Manage healthcare-related customer service and collections activities • Communicate clearly and confidently with customers • Follow process guidelines and maintain service quality • Handle payment/collection-related conversations professionally • Meet assigned performance and quality targets • Maintain accurate records of customer interactions Requirements: • Excellent verbal and written communication skills • Freshers and experienced candidates can apply • Customer service, collections, BPO, healthcare or related experience is an advantage • Comfortable working in 24/7 rotational shifts • Willingness to work fixed Saturdays and Sundays • Strong customer-handling and problem-solving skills Attractive Take-Home Salary + Performance-Based Incentives