Logistics Customer Service Specialist

• Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
• Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
• Strong communication and problem-solving skills, with a client-focused attitude.
• Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
• Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.

Job Requirements

• Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
• Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
• Strong communication and problem-solving skills, with a client-focused attitude.
• Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
• Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.

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