Customer Service Ops Lead - Cross-Functional Excellence

Customer Service Ops Lead -- Cross-Functional Excellence Tontine Group Melbourne, VIC, AU

Job Description The Tontine Group is seeking a hands‑on Customer Service Leader to drive an exceptional customer experience. You will lead the Customer Service team and collaborate with Sales, Finance, Production, Warehousing and Operations to ensure operational excellence across order management, invoicing, credits and returns.

With minimum 5 years in a leadership role in customer service or sales support, you will drive continuous improvement, harness ERP and CRM systems, and develop the team to meet

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