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Strategic Account Manager

Renrui HR Services India Private Limited

GurugramFull-timeMid LevelOn-site

Job Description

๐Ÿšจ Hiring: IT Sales / Strategic Account Manager

Location: Gurugram and Bangalore

Experience: 12+ Years

Industry: IT / Technology Solutions


We are looking for an experienced IT Sales / Strategic Account Manager professional to drive revenue growth, manage strategic enterprise accounts, and expand IT product & service portfolios.


Key Responsibilities

  • Drive incremental revenue growth across IT products and services offerings.
  • Protect and strengthen existing revenue streams by proactively managing competition and mitigating the impact of downward tariff revisions.
  • Achieve monthly, quarterly, and annual revenue targets across IT hardware, peripherals, IT services, and software solutions.
  • Identify opportunities for cross-selling and upselling of new products and services to maximize account revenue.
  • Collaborate closely with OEM Account Managers to develop and execute winning account strategies.
  • Lead business planning and accurate sales forecasting, covering revenue, order booking, gross additions, net additions, churn, billing, collections, and bad debts.
  • Coordinate with cross-functional teams to ensure seamless execution across tariff offerings, circle acquisitions, order fulfilment, issue resolution, and day-to-day account activities.
  • Monitor service delivery and service assurance to ensure compliance with agreed SLA/MSA commitments.
  • Work closely with the Collections Team to ensure timely payments and reduction of outstanding/bad debts.
  • Maintain comprehensive and up-to-date account dossiers, including key account information, business plans, opportunities, and performance updates.
  • Ensure strict adherence to all organizational processes, policies, systems, and compliance requirements.
  • Foster a culture of trust, transparency, open communication, collaboration, and teamwork, aligned with shared business objectives.


Must-Have Skills:

IT Sales | B2B Sales | Key Account Management | IT Hardware & Software | IT Services | Revenue Growth | Cross-Selling & Upselling | OEM/Channel Management


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