Onsite Engineer
Apogee Corporation Ltd
Job Description
ABOUT US
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!
JOB DETAILS
Are you a recent college leaver with a technical qualification? Or perhaps you're working in a different industry-like automotive, retail maintenance, or assembly-and are looking to kickstart a career in the technology sector?
At Apogee, we don't just look at your CV; we look at your potential. If you have a "tinker" mindset, love solving puzzles, and enjoy helping people, this is the perfect first step into a long-term technical career.
The Role
As our Onsite Engineer, you will be the face of Apogee for our clients. You'll be the person they rely on to keep their office tech running smoothly. This isn't a desk job - you'll be on your feet, moving across multi-site locations, and getting stuck into the hardware.
Your day-to-day will involve:
Hands-on Fixes: Troubleshooting and repairing printers and office hardware on-site.
Proactive Maintenance: Keeping an eye on device health, replacing parts, and clearing jams before they become a problem.
Customer Support: Chatting with users, explaining how to use the kit, and providing a professional, friendly service.
Learning & Growth: Working alongside senior engineers on complex issues-perfect for building your technical knowledge.
Inventory Management: Managing toners and consumables to ensure the office never grinds to a halt.
This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information.
We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders.
SKILLS AND EXPERIENCE REQUIRED
We are happy to consider candidates from a wide range of backgrounds and experience levels. Whether
You could be a great fit if you:
- Have a relevant qualification - such as a BTEC, NVQ, T-Level, or similar qualification in IT, Engineering, or another technical discipline.
- Are looking for a career change - perhaps you have experience in a practical, hands-on role such as mechanics, electronics, engineering, or field service and would like to move into IT.
- Enjoy solving problems - you are naturally curious and committed to finding solutions when something is not working.
- Have strong people skills - you can communicate clearly and make technical information easy for others to understand.
- Are keen to learn and develop - you are motivated to build new skills and grow your career in a supportive environment.
BENEFITS
- Flexible working options
- 33 days holiday including bank holidays
- Holiday purchase scheme
- Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
- 2 paid days off per year for voluntary work to support our local communities
- Staff Reward Scheme
- Pension scheme
- Life assurance 4 x salary
- Sponsorship for professional development and memberships
- Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
- Mental health first aider support programme
- Eye care voucher scheme
- Free flu vaccinations
- Employee social events and recog