Communications Specialist - Intermediate (ONSITE) JP1013

The Intermediate Communications Specialist will provide professional communications services in support of the Court Technology Services (CTS). The resource will work closely with the Executive Director, CTS leadership, project teams, and stakeholders to develop and deliver communications that support organizational change, executive messaging, employee engagement, and strategic initiatives.

The resource will develop communication strategies and products that effectively communicate to internal and external stakeholders while ensuring messaging is clear, consistent, timely, and aligned with Alberta Courts standards.

Key areas of support include executive communications, organizational announcements, employee communications, presentation development, branding, communication planning, stakeholder engagement, and operational communications.

Duties

The resource will provide professional communications services including, but not limited to:

• Develop executive communications on behalf of the Executive Director, including branch updates, organizational announcements, leadership messages, and employee communications.
• Prepare monthly CTS Branch communications based on information provided by the Executive Director and CTS leadership.
• Develop communication strategies and communication plans supporting organizational transformation and technology initiatives.
• Create professional communication products including presentations, executive briefing notes, speaking notes, newsletters, FAQs, infographics, and visual communication materials.
• Develop branding and visual identity for CTS initiatives, ensuring consistency across communication products.
• Translate complex business and technical information into clear, concise, audience-appropriate communications.
• Support organizational change initiatives through employee engagement and change communications.
• Review, edit, and provide quality assurance for communications prepared by project teams and leadership.
• Review existing operational communications, including service outage and maintenance notifications, and recommend improvements to readability, consistency, effectiveness, and customer experience.
• Develop standardized communication templates and guidance for operational and executive communications.
• Collaborate with executives, managers, subject matter experts, and project teams to gather information and prepare communication materials.
• Develop presentations and supporting materials for executive meetings, leadership forums, town halls, and stakeholder engagement sessions.
• Provide communications advice and recommendations to CTS leadership regarding communication approaches and stakeholder messaging.
• Ensure all communication products align with Alberta Courts communication standards, visual identity requirements, and plain language principles.