Account Manager

Account Manager / MSP Sales Specialist

Find out if this opportunity is a good fit by reading all of the information that follows below.

Location

Greater Manchester - Hybrid

About the Company

We are working with an established Managed Services Provider (MSP) delivering a broad range of IT solutions to mid-market customers. Alongside hardware and PC/laptop solutions, the company provides ongoing IT support, maintenance and managed services. This is an exciting opportunity to join an established business with a strong customer base and significant scope to grow existing accounts, identify new opportunities and increase revenue through additional IT services .

The Role

We are looking for an experienced Account Manager / MSP Sales Specialist to join the commercial team. This is a sales-focused role combining new business development, account management and account growth. You will be responsible for identifying customer requirements, developing relationships and converting opportunities into revenue. A key part of the role will be upselling and cross-selling the company's wider portfolio of IT services into an established customer base, alongside generating new business through proactive outbound activity.

Key Responsibilities

Develop and grow relationships across an established portfolio of mid-market customers

Identify opportunities to upsell and cross-sell additional IT services

Generate new business through proactive outbound calling and prospecting

Manage leads and opportunities through the sales process, from initial conversation through to close

Understand customer requirements and recommend appropriate IT solutions

Sell a combination of managed services, IT support, hardware and maintenance solutions

Build strong, long-term relationships with customers and key stakeholders

Identify opportunities to increase account value and customer spend

Maintain accurate CRM records and track sales activity

Consistently work towards agreed sales and revenue targets

About You

We are ideally looking for someone with 2+ years' experience selling within an MSP or Managed Services environment . You will be commercially driven, confident on the phone and comfortable with a high level of outbound activity. Most importantly, you'll understand how to sell solutions rather than simply individual products .

We'd Like to See:

Proven experience in a sales-focused role within an MSP / Managed Services environment

Strong understanding of IT services, managed services and/or hardware

Experience selling IT support, maintenance and managed services

A proven track record of winning and/or growing customer accounts

Comfortable with cold calling and proactive outbound sales

Ability to understand customer requirements and identify commercial opportunities

Experience with upselling and cross-selling

Strong communication and relationship-building skills

Commercially minded, target-driven and motivated by revenue growth

Ability to take leads and opportunities and successfully convert them into revenue

Experience selling PCs, laptops, hardware, IT support or wider managed IT services would be particularly beneficial.

Why Join?

Join an established MSP with a strong existing customer base

Significant opportunity to grow existing accounts and increase customer spend

Sell a broad portfolio of IT and managed services rather than a single product

Combine new business development with account growth

£40,000-£60,000 basic salary + commission

Hybrid working in Greater Manchester

Salary & Working Pattern

Salary: £40,000-£60,000 basic + commission Location: Greater Manchester Working pattern: Hybrid - approximately 2-3 days per week in the office.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. xwwtmva To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.