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Business Analyst

CHEP

SantiagoFull-timeMid LevelOn-site

Job Description

**Mandatory- english advanced only

Are you passionate about bridging the gap between business needs and technology solutions? We're looking for a Business Analyst to join our team and help drive impactful business and technology initiatives.

What You'll Do

As a Business Analyst, you will partner with stakeholders across the organization to identify opportunities, define requirements, and deliver solutions that create business value. Key responsibilities include:

  • Elicit, analyze, document, and prioritize business, functional, and non-functional requirements.
  • Collaborate with stakeholders, product owners, project managers, developers, and QA teams to ensure successful project delivery.
  • Conduct feasibility studies, business case development, and process improvement initiatives.
  • Recommend and evaluate solution options aligned with business objectives.
  • Lead and support User Acceptance Testing (UAT), ensuring timely defect resolution.
  • Communicate complex technical concepts to both technical and non-technical audiences.
  • Drive decision-making while preventing scope creep and maintaining project focus.
  • Identify risks, issues, and opportunities that may impact project success.

What We're Looking For

  • 3+ years of Business Analysis experience.
  • Experience in IT-focused environments.
  • Strong knowledge of Agile, Waterfall, and Hybrid delivery methodologies.
  • Understanding of the Software Development Life Cycle (SDLC).
  • Experience working in global, matrixed organizations and with remote teams.
  • Proven ability to influence stakeholders without direct authority.
  • Excellent analytical, problem-solving, facilitation, and communication skills.

Preferred Technical Knowledge

  • Supply Chain Solutions experience.
  • Understanding of EDI and API concepts.
  • Knowledge of Web, Mobile, and IoT technologies.

Key Skills

  • Stakeholder Management
  • Critical Thinking & Problem Solving
  • Effective Communication
  • Adaptability & Agility
  • Collaboration & Change Management

Language Requirement

Fluent English is required.

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