Venue Manager

Lead the launch of Pitch, Melbourne's newest premium hospitality and entertainment venue.

We're looking for an experienced Venue Manager to help lead the opening and ongoing success of Pitch Melbourne.

We're looking for a hands‑on leader who loves being in the venue, building great teams, creating memorable member & guest experiences, and taking genuine ownership of results.

Working closely with the owners, you'll play a major role in shaping the venue from the ground up. From recruitment and training to culture, service standards, financial performance, and day‑to‑day operations, you'll have the opportunity to make a real impact from day one.

For the right person, this role also offers a clear pathway into a future Group General Manager position as the Pitch brand continues to grow.

About Pitch

Pitch is a premium indoor golf and hospitality venue that brings together world‑class golf simulation, great food and drinks, and genuine hospitality.

Whether members & guests are visiting for a casual round with friends, a corporate event, a few drinks after work, or a serious golf session, our focus is always the same, creating an experience that keeps people coming back.

We're building a premium hospitality brand and we're looking for someone who wants to contribute to that.

The Position

As Venue Manager, you'll be responsible for the overall operation of the venue and will lead a management team consisting of Bar & Kitchen Managers, Floor supervisors, as well as overseeing all staff across the venue.

You'll spend plenty of time on the floor supporting your team, coaching staff, connecting with guests, and making sure service standards remain high. At the same time, you'll be responsible for the administrative side of the business, ensuring the venue is performing strongly and hitting key targets,

This role would suit someone who enjoys accountability, thrives in a fast‑paced environment, wants the opportunity to grow with an ambitious business, and is looking for future growth into a General Manager position as the brand looks to expand in the near future.

Main Roles

Lead the day‑to‑day operation and performance of the venue.

Build, develop, and motivate a high‑performing team and culture.

Drive exceptional guest experiences while leading key service periods from the floor.

Manage budgets, labour costs, and overall venue profitability.

Work closely with ownership on strategy, growth opportunities, and future expansion.

About You

5+ years of experience in a senior hospitality management role.

A proven leader who enjoys being hands‑on and leading from the front.

Strong commercial understanding of labour, costs, and venue performance.

Passionate about delivering exceptional guest experiences and building strong teams.

Pre‑opening experience and an interest in golf are both highly regarded.

What Success Looks Like

Consistent growth in revenue, profitability, and overall venue performance.

Strong guest satisfaction, reviews, and repeat visitation.

High staff engagement, retention, and team development.

Effective labour management and achievement of financial targets.

Delivery of key business KPIs and operational standards.

What We Offer

The opportunity to help build your own culture & standards in a flagship venue.

Direct access to ownership and involvement in key business decisions.

Performance‑based incentives linked to venue success.

A supportive, ambitious ownership team focused on venue & personal growth.

A genuine pathway to Group General Manager opportunities as the business expands.

$105,000 - $115,000 plus superannuation, with performance‑based incentives available for the right candidate.

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