Governance & Administrative Support- Sr.Analyst
MUFG Global Service (MGS)
Job Description
About Us:
MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups.
Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.
MUFG Global Service Private Limited:
Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific
About the Role:
Position Title: Governance & Administrative Support Analyst
Corporate Title: 7 - Analyst
Location: Bengaluru
Job Profile:
Position details:
We are seeking a detail-oriented and proactive Governance & Administrative Support Analyst to join the IT Planning team. The role will support governance processes, administrative coordination, compliance tracking, management reporting, budget and expense documentation, vendor governance, audit support and record management to enable smooth operational functioning and adherence to internal policies, approval protocols and regulatory expectations.
This role is ideal for a candidate with 5 to 8 years of relevant experience in governance, operations, IT planning, vendor management, administrative support, compliance coordination, and finance operations. The candidate will support selected activities focusing on documentation, coordination, tracking, analysis and first-level preparation.
Roles and Responsibilities:
- Support the execution of IT Planning governance frameworks, internal policies, approval procedures and control routines across project, vendor, procurement, expense and compliance workstreams.
- Coordinate meetings, prepare agendas, draft minutes, maintain action trackers and follow up on open items for governance committees, leadership reviews and internal management updates.
- Maintain accurate and up-to-date documentation, SharePoint folders, approval trackers, budget files, vendor records, audit logs, evidence packs and working papers for future reference and audit readiness.
- Assist in preparation of presentations, reports, dashboards, metrics and management updates for internal stakeholders, regional teams, Head Office, Finance, Risk, Compliance, Procurement and other governance forums.
- Support vendor and contract governance by coordinating renewals, documentation, outsourcing risk assessment inputs, vendor due diligence records, contract review status, business travel administration, PO administration, invoice processing, payment fulfilment, related trackers and stakeholder follow-ups.
- Monitor adherence to internal policies, documentation standards, approval protocols and submission timelines, and escalate delays, gaps or deviations appropriately to HOD for decision and direction.
- Provide general administrative and governance support, including standardization of trackers, process documentation, routine reporting improvements and automation-friendly record keeping.
- Stay updated with applicable internal policies, outsourcing standards, procurement procedures, documentation requirements and regulatory reporting expectations relevant to the function.
Job Requirements:
- Communication: Strong ability to clearly articulate updates, governance issues, datatrendsand action items to both technical and non-technical stakeholders.
- Governance mindset: Ability to understand policy requirements, approval flows, documentationstandardsand control expectations with strong attention to detail.
- Analytical ability: Comfortable working with budget files, expense reports, vendor trackers, audit data, paymentstatusand management reporting inputs.
- Adaptability: Ability tooperatein a fast-paced, evolving environment and remain flexible to changing priorities, urgentrequestsand stakeholder dependencies.
- Teamwork: Proven ability to collaborate across departments, including Finance, Legal, Procurement, Risk, Compliance, PMO, BU teams, regionalteamsand vendors.
- Proactivity:Strong senseof initiative, ability to follow through independently,identifydelays or gaps early and propose practical next steps.
- Time Management: Strong organizational skills with the ability to manage multiple workstreams, competing priorities,deadlinesand recurring reporting cadences.
- Confidentiality: Ability to handle sensitive financial, vendor, contract,auditand management information with discretion.
Qualifications:
Work timings: 8:00am 4:30pm
Equal Opportunity Employer:
The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.
- Degree in Business Administration, Management, Engineering or a related field; Masters / MBA strongly preferred.
- At least 5 years of relevant experience, preferably 5 to 8 years, in governance, operations, administrative support, IT planning, compliance, vendor management, finance operations, audit support or project coordination.
- Strong organizational skills, attention to detail and ability to maintain accurate trackers, repositories, evidence packs and documentation logs.
- Proficiency in MS Office tools, especially Excel, PowerPoint and Word; knowledge of SharePoint, Confluence, ServiceNow or similar workflow / repository tools is a plus.
- Effective written and verbal communication skills with the ability to prepare crisp emails, minutes, follow-up notes and management-ready summaries.
- Ability to work with multiple stakeholders across local, regional and global teams while maintaining ownership of assigned deliverables.
- Proactive attitude with willingness to learn, contribute to process improvements and support operational discipline across governance routines.