Remote Leisure Assistance Representative

Work Remotely | Flexible Scheduling | Training Included

Position Summary

We are expanding our client support team and looking for reliable individuals who enjoy communicating with people, organizing details, and helping plans come together smoothly.

As a Remote Leisure Assistance Representative, you'll serve as a resource for clients throughout the planning and reservation process. You'll help gather information, coordinate arrangements, answer questions, provide updates, and assist with the various details connected to upcoming plans.

The position combines customer service, research, organization, and coordination in a flexible remote setting.

Prior industry experience is not required. Training and continued support are provided.

What a Typical Day May Include

• Speaking with clients about dates, preferences, requests, and priorities
• Researching options that align with individual needs
• Assisting with reservations and confirmation details
• Organizing information related to accommodations, transportation, activities, and schedules
• Keeping client records and planning information current
• Providing timely updates as arrangements are confirmed
• Following up on incomplete requests or outstanding decisions
• Helping with modifications when plans or availability change
• Answering general questions and explaining next steps
• Reviewing details to help ensure information is complete and accurate

Who We're Looking For

You don't need a specific professional background to be considered. We're primarily looking for people who can provide dependable service and manage responsibilities independently.

You should be:

• Comfortable interacting with clients
• Clear and professional in your communication
• Organized when managing multiple details
• Consistent with follow-up
• Able to work independently from home
• Comfortable navigating websites, email, and digital platforms
• Willing to research and compare information
• Able to adjust when circumstances change
• Patient and solution-focused
• Motivated to learn new processes and systems

Backgrounds in customer service, hospitality, reservations, administration, sales, scheduling, or other service-focused fields can translate well into this position.

What You'll Learn

Training and resources will help you develop experience across several areas, including:

Client Relations
Learn how to guide conversations, identify needs, and provide reliable ongoing support.

Reservation Coordination
Work with confirmations, dates, scheduled services, and changing arrangements.

Research
Learn how to locate and compare options based on client preferences and requirements.

Planning & Organization
Keep multiple components, deadlines, and client details organized.

Digital Client Support
Use online tools and systems to manage communication and information remotely.

What This Position Provides

• Fully remote work
• Flexible scheduling
• Initial training and continued learning resources
• Ongoing team guidance
• Access to online planning and client-management tools
• Opportunities to develop transferable customer service skills
• Experience in reservations, coordination, and client relations
• Opportunities for growth based on performance and consistency

Could This Be a Fit for You?

This position may appeal to you if you enjoy working with people but also like the organizational side of planning.

You may especially enjoy the role if you:

• Like researching destinations, accommodations, and experiences
• Enjoy helping people sort through different options
• Are good at keeping track of dates and details
• Prefer variety in your day-to-day responsibilities
• Like solving problems when plans change
• Want a flexible remote environment
• Are interested in customer service, hospitality, planning, or reservations

Applicant Eligibility

Applicants must be located in an eligible region, including:

United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.

Selection Process

After applications are reviewed, selected candidates will be invited to a live informational meeting.

During the meeting, we'll provide a detailed look at:

• The company
• What the position involves
• Typical responsibilities
• Compensation structure
• Training and resources
• Available support
• The process for moving forward

The meeting will conclude with a Q&A, allowing candidates to ask questions and get additional clarification about the role.

Interested?

If you enjoy helping clients, researching options, staying organized, and coordinating details, we encourage you to submit an application for consideration.