Customer Service/Internal Sales Admin

We're recruiting on behalf of an established and growing business for a Customer Service & Internal Sales Administrator to join a friendly, supportive team.

This is a great opportunity for someone with experience in customer service, sales administration or internal sales who is looking to develop their career within a busy, customer-focused environment.

Location: Dublin 13 (onsite)

Key Responsibilities

• Processing sales orders accurately onto the internal system.
• Handling customer enquiries and preparing quotations.
• Building strong relationships with new and existing customers.
• Making proactive sales calls and identifying upselling opportunities.
• Managing customer and supplier information via CRM.
• Responding to telephone and email enquiries promptly.
• Supporting the field sales team with account and pricing queries.
• Assisting customers at the trade counter.
• Preparing samples and delivery/consignment documentation.
• Following up with customers regarding upcoming deliveries and orders.
• Working collaboratively to maintain excellent customer service and support team performance.

About You

We're looking for someone who is:

• Organised and methodical with excellent attention to detail.
• Confident dealing with customers and providing quotations.
• Calm and professional in a busy environment.
• Comfortable using CRM systems, Excel and other computer systems.
• Proactive, commercially aware and confident making sales calls.
• Able to take ownership of their workload and see tasks through to completion.
• A strong team player with excellent communication skills.
• Confident in both written and spoken English.

By applying to this job, your CV will be assessed by a consultant from Recruiters.ie for the position described and your CV may be added to our secure applicant tracking system however your details will never be shared to any other third party without your consent

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