Head of Sales — Living Timeless

Location: Pune | Full-Time | Leadership Role

Living Timeless is building a premium, technology-enabled home interiors and modular furniture company with multiple experience centres in Pune and an expanding industrial manufacturing setup.

We are looking for a Head of Sales who can take ownership of our complete sales engine — from showroom performance and team capability to conversion, average order value, forecasting, and revenue growth.

This is not a role for someone who simply manages a sales team.

We are looking for someone who can build a predictable, high-performance sales organization.

What You Will Own

• Overall sales revenue across Living Timeless showrooms
• Showroom-wise monthly and quarterly targets
• Sales managers, consultants, designers and closing teams
• Lead-to-appointment, appointment-to-visit and visit-to-booking conversion
• Average Order Value (AOV)
• Sales forecasting and pipeline visibility
• Follow-up discipline and CRM adoption
• Sales SOPs and operating cadence
• Team hiring, training, coaching and performance management
• High-value customer negotiations and deal closures
• Channel partner and referral-led opportunities
• Lost-opportunity analysis and conversion improvement
• Booking and commercial discipline before projects move into execution
• Coordination with Design, Marketing, Finance and Operations

What Success Looks Like

You should be able to walk into the business and create clear visibility across:

Lead → Appointment → Showroom Visit → Design/Proposal → Negotiation → Booking → Revenue

Every showroom should have a measurable pipeline, forecast and accountability structure.

You will be expected to improve:

• Revenue per showroom
• Sales conversion %
• Showroom visit-to-booking %
• Average Order Value
• Sales-cycle duration
• Pipeline coverage
• Follow-up effectiveness
• Booking collections
• Customer cancellation rate
• Individual salesperson productivity

Who We Are Looking For

We would like to meet candidates who have:

• Strong experience leading high-performance sales teams
• Experience in modular kitchens, wardrobes, interiors, furniture, real estate, luxury retail, automobiles or another high-ticket consultative sales category
• Experience managing multiple locations or sales teams
• Strong understanding of CRM, pipeline management and forecasting
• Ability to coach and develop salespeople rather than only personally closing deals
• Strong commercial and negotiation ability
• Comfort working with data and sales metrics
• High ownership and execution discipline
• Ability to operate in a fast-growing founder-led organization

Experience in the home interiors or modular furniture industry is valuable, but leadership ability, sales-system thinking and high-ticket closing capability matter more to us than industry tenure alone.

The Person We Want

You are likely a fit if you naturally ask:

• Why did this customer not convert?
• Which salesperson is converting better and why?
• Which showroom has the strongest pipeline?
• Where are deals getting stuck?
• How can we increase AOV without hurting conversion?
• What will we close this month — and can we prove it from the pipeline?
• What process can we build so performance does not depend on one superstar salesperson?

You should enjoy building systems as much as closing revenue.

Why Living Timeless

Living Timeless is moving from an entrepreneurial interiors business toward a professionally managed, industrial-scale home interiors company.

The sales organization will be one of the most important engines of that growth.

The person joining us as Head of Sales will have the opportunity to build the team, processes, dashboards, training systems and operating rhythm required for the next stage of the company.

If you have built sales teams, understand high-ticket customers, and want ownership of a rapidly scaling revenue organization, we would like to speak with you.