Warehouse Manager

The Warehouse Manager oversees distribution warehouse operations for DGI Supply and reports to the Regional Warehouse Manager. This role requires experience in establishing and implementing a robust and effective strategy of direction and guidance to the operational activities of the warehouse with the objective of maximizing and optimizing growth and profitability.

DUTIES AND RESPONSIBILITIES

• Directing, coordinating, managing and controlling the following within the facility while working alongside their team:
  • All activities related to the efficient processing of outbound freight and ground sales orders and maintaining daily operations and timely order processing
  • Various functions related to ensuring that the warehouse service level is maintained at or above the prescribed company objective
  • Establish and maintain effective relationships with Operations, Purchasing and Accounting, integrated supply and various other Corporate Departments
  • Respond to customer or vendor questions to resolve potential issues regarding distribution services
  • Participate in the development and implementation of service and productivity improvement initiatives to increase customer satisfaction and reduce operating expense
  • Direct and maintain a safe environment in which to work; Execute established safety and security programs
• Supervise a team of 2+ employees, scheduling workload and delegating tasks:
  • Ensure all employees at assigned warehouses are in compliance with SOP guidelines and current on all assigned trainings; provides development opportunities for career growth and succession planning:
    • Conduct performance management activities including, annual performance appraisals and design of training and career development plans
    • Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures
    • Review workforce staffing plans to ensure proper levels are allocated to meet business demands
  • Responsible for, as needed, delivering product to the customers’ specifications/agreed arrangement in a safe and courteous manner treating the customer with the utmost respect as a representative of the company
  • Works with their team to provide back-up support with supplying local vending customers their inventory and replenishing vending machines as needed
  • Ensures DGI vehicle is clean and tidy by end of business day
  • Maintains company vehicle in compliance with Fleet Vehicle Policy
  • Operates forklift equipment on a daily basis.
  • Perform basic sanitation duties to maintain a clean and safe environment, clear aisles of debris
  • Ensuring the building and grounds are in working order, proactively reporting issues to manager and escalating when needed, getting quotes for repairs and seeing through to completion; on occasion provides hands on support for landscaping
  • Observe all safety policies and procedures; including the dress code and wears Steel Toed Shoes at all times
  • Running and analyzing reports to identify potential operational deficiencies and take corrective actions
  • Take accountability for goals and drive toward accomplishing them
• Other duties as assigned
• Reports to the Regional Warehouse Manager or National Warehouse Manager

SKILLS AND EXPERIENCE REQUIRED

• Compensation range between $70,000 to $80,000
• 5+ years of work experience in a distribution environment
• 2+ years managing warehouse operations and supervisory experience
• Knowledgeable about the transportation of dangerous/hazardous goods and WHMIS (Canada) and Hazmat (USA), preferred
• Excellent communication and partnership skills with ability to communicate well across all organization levels
• High attention to detail and the ability to multi-task and prioritize
• Strong leadership abilities
• Teamwork oriented, solid supervisory experience
• Technically proficient with MS Office programs
• Ability to travel
• Passionate, Adaptable, Customer Focused and Teamwork oriented
• Strong sense of urgency and accountability
• Must have a valid driver's license

This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

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