Customer Service Administrator

Honeycomb is delighted to be working with a successful and well-established local business to recruit a Customer Service Administrator on a full-time, permanent basis. This is an excellent opportunity to join a growing organisation who is well established in the industry, offering long-term career development and progression.

The Role

You will be responsible for providing excellent customer service while supporting the day-to-day administration of the business. Duties will include:

• Handling customer enquiries and resolving issues efficiently.
• Processing purchase orders and updating internal systems.
• Preparing and maintaining customer contracts.
• Completing accurate data entry and keeping records up to date.
• Providing general administrative support as required.

The Person

The ideal candidate will have previous customer service and/or administration experience, with strong communication and organisational skills. You should be confident working in a busy environment, able to follow processes accurately, work well within a team and use your own initiative when required.

The Package

The package for this role includes a starting salary of £27,300 with an attractive benefits package which can be discussed upon conversation with Honeycomb. With offices based outside of Belfast City Centre, this role offers a working week of Monday - Friday 8:30am-5pm. This is an excellent opportunity for someone who is keen to develop and progress within their career.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice Mackin, Senior Recruitment Consultant, at Honeycomb on the number provided. All conversations are strictly confidential.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **

Skills:
Customer Service Administrator Data Entry Inbound Queries Maintaining Records

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