IT Support Administrator

Evara has a great opportunity for a IT Support administrator to come onboard and be part of the IT Support Team

This is a fantastic opportunity for a highly motivated and ambitious IT Professional who wants to be part of a growing company.

Key Accountabilities

Employee Support

• Act as the go to person for on-site and hardware queries
• Distribute time among sites, be face of the IT team
• Provide IT desk set up and hot desks IT maintenance
• Act as onsite smart hands for our managed services provider
• Build strong relationships with fellow employees through professional communication, regular updates, and a focus on delivering excellent service

Managed Services

• Improve our user's interaction with our managed services provider
• Proactively monitor and maintain daily IT operations, including routers, leased lines, software, Operating Systems, Microsoft365 and Copilot.
• Coordinate the installation, upgrade, and ongoing maintenance of IT systems.
• Assess, select, and procure new and replacement hardware and software as required.
• Develop Maintain and document business applications and IT architecture to uphold and enhance our internal controls.
• General IT support, in all areas. Candidate must not be afraid to climb under a desk and replace a cable
• IT Administrator will be asked to complete additional ad hoc duties as assigned to support the IT function, as the need arises.

Qualifications And Experience

• IT Qualification or Relevant IT Support Experience
• Experience with Microsoft 365, Azure and Copilot
• Experience with SharePoint Online
• Good Understanding of Networking and Wireless technologies
• Strong customer service experience with a passion for service
• Previous experience in IT Support
• Excellent organisational and communication skills
• Ability to manage multiple sites and tasks in a fast-paced environment
• Must have full clean driving licence and access to a car

Key Skills

The Successful Candidate Will Have

• Customer Service Skills
• IT Support Experience
• Strong problem solving and troubleshooting experience

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