Payroll and Office Administrator

Location: Chiswick, London

Job Type: Full-time

Salary Range: £28,000 - £30,500 (Depending on experience)

Working Pattern: Office-based

About the Role

We are looking for a Payroll & Office Administrator to join our growing accountancy practice. This is a varied role, covering Payroll and Office Administration responsibilities, making it ideal for someone who is organised, detail-oriented and enjoys working across both payroll and general office responsibilities.

The successful candidate will be part of the day-to-day payroll functions while also supporting the smooth running of the office and providing administrative support to the wider team.

Key responsibilities

Payroll

• Process and submit payrolls for clients, accurately and on time.
• Manage starters, leavers, salary changes and other payroll amendments.
• Have working knowledge of statutory payments, including SSP, SMP and other relevant payments.
• Maintain accurate payroll records and employee information.
• Deal with payroll queries from clients and employees professionally and promptly.
• Ensure payroll processes comply with current HMRC legislation and regulations.
• Have basic knowledge of CIS filing requirements

Office Administration

• Provide general administrative support to the practice and management team.
• Maintain a consistent office presence to act as the first point of contact for visiting clients
• Manage incoming calls, emails and general enquiries.
• Maintain and organise client and office records.
• Assist with client onboarding and maintaining client information.
• Prepare documents, letters, reports and other correspondence.
• Coordinate meetings, appointments and internal administrative tasks.
• Support the team with Companies House, HMRC and other routine administrative matters where required.

About you

We are looking for someone who is:

• Experienced in payroll processing and payroll administration.
• Highly organised with excellent attention to detail.
• Comfortable handling confidential and sensitive information.
• Able to manage multiple deadlines and prioritise effectively.
• Confident communicating with clients and colleagues.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Comfortable learning and using accounting/payroll software.
• Reliable, proactive and able to work independently.
• A team player with a professional and positive attitude.

Desirable Experience

• Previous experience working within an accountancy practice.
• Experience using BrightPay or similar payroll software.
• Knowledge of HMRC payroll procedures and RTI submissions.
• Experience dealing directly with clients.
• Previous office administration experience.