Pre-Sales Engineer
BCN Group Ltd
Job Description
Job title: Pre-Sales Engineer – Hybrid & 365
Location: Manchester(hybrid working available)
Hours: Monday to Friday, 37.5 hours per week
Salary: Competitive + BCN Benefits
About BCN
At BCN we unite people and technology to enable organisations to fly.
We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions.Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive.
We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation.
Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for.
We are delighted you are on this journey with us!
Focus of the role
The Pre-Sales Engineer will play a key role in supporting the sales process by designing,scopingand recommending technology solutions that align with customer business and technical requirements. The primary focus of the role is On-PremiseInfrastructure and Microsoft Modern Work solutions, helping customers modernise,optimiseand secure their IT environments.
The role requires strong technicalexpertiseacross on-premises infrastructure, networking, servers, storage, Active Directory, backup solutions, Microsoft 365, identity, endpointmanagementand security technologies.Working closely with Account Managers, customers and internal delivery teams, the Pre-Sales Engineer will act as a trusted technical advisor, ensuring proposed solutions are technically sound, commerciallyviableand deliver tangible business outcomes.
Whilst the primary focus of the role is on-premises infrastructure, networking, Microsoft 365, and endpoint management solutions, experience with Microsoft Azure would beadvantageous.
Responsibilities
Technical Pre-Sales Support- Support Account Managers with technical guidance throughout the sales process.
- Lead customer discovery to understand requirements and qualify solutions.
- Design Hybrid Infrastructure and Modern Work solutions.
- Produce proposals, designs,scopesand Statements of Work.
- Assess risks and ensure solutions meet customer, securityand industry requirements.
- Act as a trusted technical advisor.
- Deliver presentations, demonstrationsand workshops.
- Explain technical solutions in clear business terms.
- Collaborate with Sales, Delivery, Service Desk and Security teams.
- Provide clear implementation handovers.
- Support service development, documentationand continuous improvement.
Person, Skills & Experience
- Experience in a Pre-Sales, Solutions Architect, Technical Consultant or senior engineering role within an MSP, ITservicesor consultancy environment.
- Proven experience designing and scoping infrastructure and Microsoft solutions.
- Experience producing and presenting proposals, Statements of Work and technical documentation to varied audiences.
Essential Technical Skills
Hybrid Infrastructure- Windows Server, Active Directory, Group Policy,DNSand DHCP.
- Hyper-V or VMware, with SAN and NAS storage.
- Backup, disaster recovery,resilienceand business continuity, ideally using Veeam.
- Switching, routing, VLANs, WAN, wireless and site-to-site VPNs.
- Network troubleshooting and performanceoptimisation.
- Enterprise platforms such as Aruba, Cisco,Merakior Dell.
- Firewalls such as Fortinet, SonicWall or WatchGuard.
- Secure remote access,MFAand network segmentation.
- Security best practice and infrastructure hardening.
- Microsoft 365, including Exchange Online,Teamsand OneDrive.
- Entra ID, ConditionalAccessand identity security.
- Intune, MDM,MAMand Windows Autopilot.
- Microsoft Defender and endpoint security.
- Strong communication,presentationand relationship-building skills.
- Customer-focused, commerciallyawareand solution-oriented.
- Analytical,organisedand able to manage multiple opportunities.
- Proactive, self-motivatedand able to work independently.
- Collaborative, with a commitment to technology and continuous development.
Why BCN?
- The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
- Competitive salary with the ability to progress.
- 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
- Company pension scheme.
- 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.
- Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
- Life assurance
- Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
- Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active.
- Long service recognition to celebrate all the milestones
- Beer (or soft drinks) and Pizza at the end of month, dress down every day, social events such as Summer BBQ, Christmas party and lots more!