Brokerage Admin - Night Shift

Job Description

Job Purpose: To ensure the accurate and timely processing of shipments through customs by preparing documentation, coordinating with stakeholders, and complying with all regulatory requirements

Key Responsibilities

• Prepare and submit customs entries for import shipments in line with local regulations.
• Classify goods using relevant tariff systems (e.g., HS codes) or customer instructions on file.
• Review shipping documents (commercial invoices, packing lists, bills of lading, etc.) for accuracy for both clearance or Post entry instances.
• Manage post-clearance queries, amendments, and audits.
• Partake in billing process and corrections for duties, taxes, and other applicable charges for DSL discrepancies and Post Entry Corrections
• Liaise with customs authorities, clients, carriers, and internal teams to resolve queries.
• Monitor shipment status and ensure timely process completion.
• Provide excellent customer service and updates to customers/customs.
• Ad hoc task relating to other Brokerage activities within department and General Admin

Performance Measures

• Accuracy of customs entries
• Timeliness of shipment clearance
• Compliance with regulations
• Customer satisfaction
• Error rates and audit results

Key Skills & Competencies

• Attention to detail and high level of accuracy.
• Good numerical and analytical skills
• Strong organisational and time management abilities
• Effective communication skills (written and verbal)
• Ability to work under pressure and meet deadlines.
• Problem-solving skills and initiative

Night Shift - Hours 11.00pm - 7.30am

Monday - Friday

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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