Branch Sales Officer - VIC

Job Description

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At the current time, we have a number of opportunities for the right candidates.

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As a Retail Sales Assistant, you will be assisting our customers and the sales team on a daily basis by:

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• Providing service and assistance for all sales orders and quotes via phone, online, or walk-ins,
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• Being able to ascertain the customer needs and provide a high level of customer service including recommending, selecting, and finding the right solution or product,
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• Managing point-of-sale processes,
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• Handling of stock for customer orders,
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• Assisting with product returns, warranty, technical services, and warehouse duties,
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• Facilitate store marketing and stock management, in-store displays and demos
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• Follow up ETA for orders on behalf of customers.
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You will also occasionally:

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• Train in different departments to broaden experience, knowledge, and skills,
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• Attend internal or external training and seminars to develop and maintain relevant technical knowledge and skills,
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• Participate and perform quarterly stocktake.
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Be required to work and travel between any of our store locations

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For VIC: Clayton, South Melbourne, Rowville

To be successful in this role, you will need:\n

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• A minimum of 2 years’ experience in customer-facing, customer service, or retail roles.
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• A passion for technology and have technical knowledge about IT hardware and PC systems.
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• A can-do attitude, and a willingness to assist in the operation of the branch.
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• To demonstrate excellent customer serviceability,
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• Strong communication skills - both written and verbal,
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• Integrity, honesty, passion, and ability to deal with multiple tasks in a fast-paced team environment,
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• To conduct yourself in a way that portrays professionalism and friendliness.
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