Customer Service and Leasing Coordinator

Customer Service and Leasing Coordinator

Every day, our passionate team makes a difference for residents. A human-to-human approach is at the heart of our company philosophy. Furthermore, COGIR Real Estate's success is based on excellent teamwork between the various departments and on all the people who have joined the company over the past 25 years.

Location Name : Cogir (Laval)

Location City : Mascouche

Job Status : Permanent: Full Time

Job Schedule : Day time

Purpose of the position

At Cogir Real Estate, people are at the heart of our philosophy, both for our team and our clients. Our success is built on teamwork: it's with people like you that we go further!Do you want to join a team passionate about real estate and people? Look no further! Day and weekend shifts available.

Specifically, your daily life with us will look like :

• Provide a high level of customer service
• Rent out vacant apartments in the building
• Greet visitors
• Assist your immediate superior and other team members with their daily tasks and administrative duties
• Ensure customer satisfaction objectives are met
• Follow up with clients
• Complete all required rental documentation, including credit inquiry forms
• Make appointments
• Follow up on dossiers, monitor schedules, issue reminders and obtain requested information in a timely manner in keeping with established time limits
• Manage customer inquiries
• Maintain the residence directory
• Maintain the different registers
• Update different administrative forms and documents
• Prepare rental activity reports and process renewal requests on demand
• Produce required reports

The ideal person has :

• Good analytical skills, good judgment
• Ability to work under pressure
• Ease to develop interpersonal relationships and to communicate
• Demonstrates integrity, empathy and autonomy
• Significant skills in communications and interpersonal skills
• Ability to work in a team and possess a positive attitude
• Know how to manage time and priorities
• Be action-oriented and results

Required qualifications :

• Ease in the use of computer tools
• Bilingualism both oral and written
• Good sense of interpersonal communication
• A good working knowledge of sales techniques
• A working knowledge of the software system Hopem (an asset)
• Experience in sales
• High availability, evenings and weekends

What will you be offered:

Annual Performance Bonus

Salary to be discussed

Free parking

Sick days and time off for family obligations

Floating days off

Social leave

Vacation

Challenging opportunities, up to your ambitions!

Ongoing training

Schedule adapted to your needs and operations (flexible)

Recognition program

COGIR Real Estate promotes access to equality in employment.

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