Senior Product Manager

Key Responsibilities:

• Craft vision for complex or multiple product(s) independently
• Participate in crafting long-term vision with guidance
• Mastery in translating business needs into customer goals and features
• Mastery in both crafting strategy and overall execution for a product or multiple products
• Deliver against core customer value propositions and Best Buy's strategic and financial goals
• Demonstrate empathy for the customer, and steer discussions to how to build customer trust
• Highlight system constraints (resource, financial, technology) to leadership that prevent creation of long-term customer engagement and brand love
• Demonstrate the test / learn / iterate mindset
• Lead teams to innovate and transform by embracing new ways of working
• Demonstrate an innovative mindset and find ways to push through adversity
• Analyze product performance through qualitative and quantitative analysis tools and processes

Requirements:

• 10+ years of Product Management experience with a bachelors degree, OR experience working with Development, User Experience, Strategy, or related. Including:
  • 2+ years of experience with direct people management and team management
  • 1+ year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related
• Extensive experience with customer data-centric products either in product management and/or an engineering role
• Experience in collaborating with cross-functional teams in a global and diverse environment.
• Experience working with ecommerce or similar large volume of data and collecting and interpreting it

Preferred:

• Experience working in an omni-channel retail environment
• Experience connecting technical issues with business performance metrics
• Knowledge of user interface design principles and validation techniques.
• Certification in Google Cloud Platform services will be good to have
• Strong understanding of data governance and best practices.
• Experience with Machine Learning and/or AI Solutions
• Familiarity with Looker, Tableau, Adobe Analytics, Content Square or similar technologies

About Best Buy:

Best Buy India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.

Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

• This position is based in Bengaluru.
• Best Buy India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week Generally, Tuesday, Wednesday, and Thursday.
• As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.

All employees at Best Buy India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.