Tenancy Admin/Progressor

Tenancy Administrator/Progressor

Temporary until end of September.

Pay rate: £13.85 per hour | Bonus Commission.

Work schedule: Full Time – Monday to Friday, 9 am to 5 pm, including a 30‑minute lunch break.

Annual leave: 20 days + 8 bank holidays.

Location: Manchester City Centre.

About the Company

A modern, fast‑growing property management and lettings business operating across major UK cities. The company manages a large portfolio of high‑quality rental homes and uses smart technology and streamlined processes to deliver a professional, compliant service for both landlords and tenants. They are expanding rapidly and are now seeking a Tenancy Administrator to join their Manchester city centre office.

The Role

You will manage the full tenancy journey from offer accepted through to move‑in day, including referencing, documentation, compliance checks and coordinating with internal teams to ensure smooth, timely and compliant move‑ins. The role involves using the Goodlord platform alongside internal systems.

Key Responsibilities

• Manage the full tenancy progression process from offer acceptance to move‑in.
• Prepare and issue ASTs, guarantor agreements and pre‑tenancy documents.
• Coordinate referencing, Right to Rent checks and ID verification.
• Manage deposit collection, protection and registration.
• Ensure all compliance documents are issued correctly (EPC, Gas Safety, EICR, How to Rent).
• Maintain accurate tenancy records across Goodlord, Reapit and internal systems.
• Communicate clearly with tenants, landlords and internal teams.
• Liaise with Property Management to confirm inventories and pre‑tenancy works.
• Escalate any compliance, referencing or financial issues promptly.

Qualifications

• Experience in tenancy progression, lettings administration or residential property.
• Strong understanding of UK lettings compliance requirements.
• Experience using Goodlord or similar systems (preferred).
• Excellent attention to detail and organisational skills.
• Confident communicator with a professional approach.
• Ability to manage multiple tenancies in a fast‑paced environment.

Benefits

• Salary of £13.85 per hour (£27,000 equivalent).
• Bonus commission.
• Monday–Friday, 9 am to 5 pm with a 30‑minute lunch break.
• 20 days annual leave plus 8 bank holidays.
• Manchester city centre office.
• Clear processes and structured support.
• Weekly pay.

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