customer service agent

Job details

customer service agent

Posted onAugust 01, 2026 by Employer details Price Group

Education: Secondary (high) school graduation certificate. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Answer written and oral inquiries.

Co-ordinate special publicity events and promotions. Gather, research and prepare communications material. Address customers' complaints or concerns.

Answer inquiries and provide information to customers. Arrange for billing for services. Maintain records and statistics.

Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties. Receive and log complaints.

Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information.

Consult with clients after sale to provide ongoing support. Security and safety: Criminal record check. Transportation/travel information: Public transportation is available.

Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Bending, crouching, kneeling.

Repetitive tasks. Experience: 1 year to less than 2 years. Employment terms options: Morning.

Day.

• Location Mississauga , ON L4W 5J1
• Work location On site
• Salary $ 18.00 to $ 22.00 HOUR hourly (To be negotiated) / 30 to 40 hours per week
• Terms of employment Term or contract Full time
• Morning, Day
• Starts as soon as possible
• vacancies 2 vacancies
• Source Job Bank #3636300
• Mississauga, ON

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Answer written and oral inquiries
• Co-ordinate special publicity events and promotions
• Gather, research and prepare communications material
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive and log complaints
• Explain procedures, risks and benefits to clients
• Maintain and manage digital database
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Bending, crouching, kneeling
• Repetitive tasks

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-08-15

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.

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