Customer Service Representative: Foster

Customer Service Representative: Foster

The Ottawa Humane Society has been a leader in animal welfare since 1888, making a meaningful impact in the lives of animals and the people who care for them. As part of our team, you’ll contribute to a mission-driven organization where your work directly supports animal welfare in our community. In the role of Customer Service Representative: Foster, you are responsible for supporting the Ottawa Humane Society's foster program by coordinating foster placements, providing exceptional service and support to foster volunteers, and promoting the health and well‑being of animals in foster care.

This role includes matching animals with appropriate foster homes, monitoring animals in care, coordinating veterinary appointments and treatments, and maintaining accurate foster animal records, facilities, and equipment.

$24.02 to $27.01 hourly

Benefits

• Extended Health, Dental, Paramedical and Vision Care coverage
• Life and Disability Insurance (including paid short term sick leave)
• Vacation Days, Statutory Holidays
• Employee Assistance Program
• RRSP match
• Free on‑site Parking
• Veterinary food and other supplies discount
• 72 hours per bi-weekly
• 4-week rotating schedule

Requirements and Qualifications

• Secondary school diploma or equivalent
• Assistant Veterinary Technician certificate, a minimum of one year relevant clinical experience, or a combination thereof
• Minimum of one year experience in customer service
• Experience working closely with, and supporting, volunteers is an asset
• Proficiency in Microsoft Office Suite
• Professional working proficiency in spoken and written English is required

The Ottawa Humane Society is an equal opportunity employer. We value a diverse workplace and encourage applications from all qualified individuals of any race, religion, gender, sexual orientation, age, ability, or other protected characteristic.

We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.

Contact us at 245 West Hunt Club Rd., Ottawa, ON, K2E 1A6

Charity Registration Number 123264715 RR0001

For more information about available jobs or our work schedules, please visit our careers page. For more information, please contact us at [email protected].

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