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Customer Service Officer

Findmea Pty Ltd

QueenslandFull-timeMid LevelOn-site

Job Description

Customer Service Officer at Findmea Pty Ltd.

About the role

Join a well-established leader in the industry as a Customer Service Officer in Archerfield. This position offers a chance to be part of a dedicated team known for its commitment to quality and outstanding customer support. The company values innovation and invests in the growth of its employees.

Key facts

  • Location: Archerfield, Brisbane
  • Engagement: Full-time
  • Compensation: $72,800 - $83,200 per year
  • Team: High-performing customer service team

What you'll do

  • Provide exceptional support to customers by addressing inquiries and resolving issues.
  • Collaborate with team members to enhance service delivery and maintain high standards.

Requirements

  • Minimum of 2 years of experience in a customer service role.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a team-oriented environment.
  • Proficiency in using customer service software and tools.

Nice to have

  • Experience in a similar industry or sector.
  • Familiarity with CRM systems and customer support platforms.

Skills & tools

  • Excellent problem-solving abilities.
  • Strong organizational skills and attention to detail.
  • Proficient in Microsoft Office Suite and other relevant software.

Practical notes

  • Candidates must be eligible to work in Australia.
  • Immediate start is available for the right candidate.
  • Benefits include superannuation and opportunities for career development.

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