Admin & Sales Support
Thermostruct Thermal Solutions
Job Description
Thermostruct Thermal Solutions – Carrum VIC
Thermostruct is a dynamic, growing Melbourne-based supplier of premium rigid panel insulation and thermal solutions. We provide high-quality, fast, and competitive insulation products across the commercial and residential construction sectors. We pride ourselves on our flexibility, customer service, and ability to tailor solutions to meet the evolving needs of builders, installers, and wholesalers across Victoria.
About Us
Thermostruct is a dynamic, growing Melbourne-based supplier of premium rigid panel insulation and thermal solutions. We provide high-quality, fast, and competitive insulation products across the commercial and residential construction sectors. We pride ourselves on our flexibility, customer service, and ability to tailor solutions to meet the evolving needs of builders, installers, and wholesalers across Victoria.
The Opportunity
Are you an organised, dependable professional looking for a rewarding role with flexible, part-time hours?
We are seeking a proactive Admin & Sales Support team member to assist our Director and broader team at our Carrum Downs facility. Working 20 to 25 hours per week, this role offers fantastic work-life balance, making it an ideal fit for a return-to-work parent or anyone seeking a stable, multi-faceted position in a growing business.
You’ll be the backbone of our office operations, keeping our administrative systems running smoothly while providing essential back‑up support for customer quotes, orders and inquiries.
Key Responsibilities:
Administrative Support: Handle general office admin, manage incoming calls and emails, file records, and keep daily operations organised and efficient.
Customer & Sales Support: Act as a friendly point of contact for builders, contractors, and wholesalers. Assist with entering orders, preparing accurate quotes, and following up on sales leads.
Logistics Coordination: Coordinate with delivery partners to schedule daily dispatches and keep customers updated on order progress.
Team & Warehouse Liaison: Communicate effectively with our internal warehouse staff to ensure customer orders are accurately processed and ready on time.
What We Are Looking For:
Strong administrative and office organisation skills with high attention to detail.
Excellent phone manner and communication skills—comfortable talking to trade clients, builders, and suppliers.
Previous experience in the construction, building materials, or manufacturing industries is highly regarded, but not essential.
Self‑motivated, reliable, and able to manage your time effectively during working hours.
Basic computer literacy (data entry, email, basic spreadsheet or invoicing software).
What’s in it for You?
Work‑Life Balance: Permanent part‑time hours (20–25 hours/week) designed to fit around family or personal commitments.
Supportive Environment: Direct mentorship from the business owner and a collaborative team culture that values work‑life balance.
Variety & Impact: A varied, engaging role where your administrative support directly helps drive the business forward.
Convenient Location: Conveniently based in the Carrum Downs industrial hub, close to major roads and local amenities.