Transformation Management Office - Senior Manager/Manager, Business Transformation & Operations
Aritzia
Job Description
It's what we do and how we do it — together.
It's working alongside world-class talent in pursuit of world-class results.
It's maximizing your potential in a high-performance culture.
It's knowing that wherever you are, you belong.
It's elevating your world — and the world of those who love and will love Aritzia.
It's You. And an endless runway of opportunity.
With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.
THE TEAM
The mission of the Business Transformation & Operations Department is to strategically develop and scale each business area with world-class infrastructure, enhancing existing functions and introducing new capabilities through a methodical yet entrepreneurial approach.
THE OPPORTUNITY
Aritzia is growing and our Business Transformation & Operations team is growing with it. This is a unique opportunity to be part of the team responsible for the strategic development and scaling of our business through world-class operational solutions. As the Senior Manager/Manager, Business Transformation & Operations, you will be an internal consultant, embedded directly within an area of our business such as Product, Technology, and People & Culture, enhancing existing functions and introducing new capabilities by defining target operating models, designing & building business processes, and developing the frameworks & tools that drive scalability.
With a methodical & entrepreneurial approach, you will play a key role in delivering transformational solutions that enable the business to operate effectively at scale. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Business Transformation & Operations, to continued growth and development with Aritzia.
THE ROLE
As the Senior Manager/Manager, Business Transformation & Operations, you will:
- Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
- Embed within a specific business area, building the foundation to support unique growth and scale objectives.
- Define and implement the core operating structure and working model of the business area in collaboration with cross-functional partners.
- Design how we approach business decisions by creating the frameworks, references, and decision-making models required to support consistent execution.
- Engineer effective and efficient business processes, optimizing for throughput and frictionless operations.
- Scale the business for future growth by introducing and evolving world-class capabilities that unlock the most impactful opportunities across Aritzia.
- Seamlessly integrate meaningful tools into the day-to-day of the business.
THE QUALIFICATIONS
The Senior Manager/Manager, Business Transformation & Operations, has:
- Proven skills, education, and/or experience in:
- Business administration or related degree, MBA considered an asset
- Experience leading business operations, process improvement, and/or organizational design initiatives
- Experience in consulting is considered an asset
- A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
- The ability to collaborate fluently with cross-functional partners.
- A commitment to quality and investing in results that add value to the business
THE COMPENSATION
At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.
The range for roles at this level is $100,000 - $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.
With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
- Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
- Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
- A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
- The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
- Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
- Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
- Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
- The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.