Customer Service Support Specialist

ADT Security currently have an opportunity for an experienced Customer Service professional for someone with experience in Integrated Security or who would like to join the industry.

About us

Looking to join a company with a legacy of trust and a leading presence in the security industry? Look no further! With over a century of expertise, ADT Security is a name you can rely on. As the largest electronic security company in Australasia, we safeguard over a hundred thousand residential homes, businesses, and commercial enterprises.

At ADT Security we will fully support and train on our processes and procedures to further develop your experience and career. You will operate in a fast paced, busy environment, offering loads of variety with the opportunity to learn new things.

As part of a happy and motivated team you will be recognized with a competitive remuneration package and be valued for your contributions.

About the Role

As a Customer Service Support Specialist, you’ll be at the heart of our security operations, ensuring efficient alarm response and exceptional customer service. Working with a high-performing team, you’ll play a critical role in safeguarding homes, businesses, and government assets across the country.

What You’ll Bring:

• Experience in a Security & Control Room or Call Centre environment
• Excellent teamwork, communication, and problem-solving abilities
• Tech-savvy, with strong computer literacy and typing skills
• Ability to thrive in a fast-paced environment

What’s Required:

• A current SA Security 1E License (or willingness to obtain one)
• Ability to work independently and within a team

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