Account Manager

Our client a leading energy provider is seeking an experienced Senior Account Manager to manage a portfolio of high-value multisite customers. This role is central to achieving retention, acquisition, and cross-sell targets while delivering outstanding customer experience.

What You'll Do

• Manage a portfolio of multisite customers as their key point of contact
• Achieve quarterly renewal and acquisition targets
• Run a fully self-managed sales and renewals pipeline
• Conduct proactive outbound follow- ups and build strong customer relationships
• Ensure compliance, including Explicit Informed Consent (EIC)
• Match customer needs with the right product and clearly articulate value
• Support internal sales and CX teams when required
• Identify process issues, blockers, and customer trends to improve outcomes

What You Bring

• Proven B2B sales experience in the energy market
• Strong relationship-building and communication skills
• High emotional intelligence and customer empathy
• Excellent time management and ability to work independently
• Proficiency with MS Office
• 5+ years in a similar role
• Strong negotiation and stakeholder management skills
• Experience with Orion, UCONX, MSATS or similar systems

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