Account Manager

Account & Relationship Management (Sales)

Full time

About the Business

At RX Australia (RX) we’re in the business of building businesses. But what you might not see, is the fun we have doing it. We run over 400 events in 22 countries across 43 industry sectors EVERY YEAR - from smaller B2B exhibitions and conferences to massive 70,000 attendee B2C conventions (and everything in between).

Our team is driven, authentic and passionate, and we absolutely love what we do. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

RX is passionate about making a positive impact on society and is fully committed to creating an inclusive work environment for all our people.

About the Role

Reporting to the Group Sales Manager, this role sits within the Sales team and is focused on managing and growing your client database, delivering excellent service to internal and external customers, and meeting or exceeding sales targets across your event portfolio.

You’ll build strong relationships with exhibitors, understand their needs, and use a consultative sales approach to retain, grow and reactivate accounts. You’ll also identify new customer opportunities through referrals, competitor events and alternative marketing platforms.

Responsibilities

• Managing and growing existing exhibitor accounts through strong account management, quality service and customer satisfaction.
• Creating and managing Account Development Plans for key clients, including understanding their business needs, budgets, stakeholders, goals and buying cycles.
• Retaining and expanding participation and spend from existing accounts, while taking a proactive approach to re-engaging lapsed accounts.
• Building relationships with key decision-makers through regular contact, face-to-face meetings, presentations and consultative sales conversations.
• Identifying new business opportunities and developing strategies to achieve revenue growth targets.
• Maintaining accurate customer records, sales pipelines and activity updates in Salesforce.
• Supporting the successful delivery of events before, during and after each show.
• Travelling to exhibitions and conferences within your portfolio.

Requirements

You’ll be a commercially minded sales professional who enjoys building long-term customer relationships and delivering results.

To be successful, you’ll bring:

• Strong negotiation, relationship-building and customer service skills.
• A consultative sales approach with the ability to understand customer needs and identify growth opportunities.
• Experience managing multiple priorities and working to sales targets.
• Strong organisation and time management skills.
• Confidence using CRM systems, Salesforce and Microsoft Office, particularly Excel.
• The ability to work collaboratively within a fast-paced, high-performing team.
• Strong problem-solving skills and professional integrity.

Why join RX?

• Take ownership of a portfolio of established customer accounts.
• Build strong relationships with leading organisations across your industry sector.
• Work for a globally recognised events business that is part of RELX.
• Join a collaborative and supportive sales team focused on growth and success.
• Enjoy a varied role with opportunities to attend industry-leading exhibitions and events.
• On Offer is a Salary of Base of $85,000 - $88,000 per year, 40% Commissions plus Super

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people with numerous Wellbeing initiatives, Paid Parental leave and Volunteering leave, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Our customers come from all walks of life and so do we – you’ll be a part of a diverse, supportive, team in an organization that invests in its people and its culture.
• Discounted Health plan rate and Optical Assistance
• Life assurance and income protection
• Option to buy additional Annual Leave days
• Employee Assistance Program
• Flexible working arrangements
• Benefits for you and your family
• Access to learning and development resources
• Retail discounts and cashback offers
• Global discounts and free wellbeing & learning classes
• Electric Vehicle Novated Leasing

To learn more about opportunities with RX or RELX Global, join us here:

https://rxglobal.com/

https://www.relx.com/careers/join-us

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