Senior Worker, McPhee House

*Job Title:* Senior Caseworker

*Status:* Full-Time

*Program:* McPhee House

*Location:* Brampton

*Hourly Rate:* $29.95 - $31.78

*Hours:* 40 Hours weekly

*Schedule:* Rotating Shifts

EFry Hope and Help provides trauma-informed, inclusive and gender-responsive programs and services to support women and girls at risk or involved in the legal system in building stable lives.

*We are recruiting a full-time Senior Caseworker for McPhee House*, a residential program providing female identifying survivors of sex trafficking, aged 16-24, with a safe, appropriate short-term housing to aid in their recovery through specialized programming and supports, safety planning, and individualized goal setting and skills development. Ensures that the day-to-day operations of the residence operate in a professional and efficient manner, with attention to confidentiality and in compliance with the Agency’s policies and philosophy.

Reporting to the Manager, the Senior Caseworker must be available to work on a rotating shift schedule with varying shifts. The successful incumbent will assist in developing the program and supervising the staff team.

*KEY RESPONSIBILITIES:*

1. Interviews clients to prepare case histories and background information.

2. Schedules and provide functional supervision of residence staff and monitor daily residence operations, assists in the recruitment, selection and orientation of staff and provides guidance to staff on policies, procedures, techniques or other matters arising in the residence.

3. Provides monitoring of the building and residents to ensure the safety of the program, staff, and clients. Recognizes potential crisis situations, analyzes the situation accurately, develops strategies to deal with the situation, and informs the supervisor when such incidents arise.

4. Provides basic life skills and behavior management training for clients. Facilitates physical, recreational, social and educational activities. Provides clients with a positive role model. Plans, prepares and conducts weekly house meetings, one-to-one supervision and support meetings with residents to assist clients in determining goals and attaining them.

5. Provides emotional support and feedback to clients, supports their movement towards reduced marginalization and integration into the community, and planning for their lives after program involvement.

6. Maintains necessary client and program reports and statistics. Ensures that all required documentation is accurate and complete.

7. Identifies social, recreational and educational services in the community that will meet the clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.

8. Monitors the operations of the residence including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services.

9. Input into meal schedule and preparation, including food inventory. Participates in housekeeping tasks.

10. Maintains a thorough knowledge of community resources that will meet resident’s needs. Provides liaison, education and advocacy for community agencies, other professionals and neighbors on issues concerning the residents.

11. Performs other related duties as required

*QUALIFICATIONS:*

* A diploma in a related field or the equivalent combination education and experience totaling 4 years is required for the position. * Previous two years’ experience in a similar environment is required. * Experience working with vulnerable populations including those who have experienced homelessness, violence and isolation, and with complex mental health needs and substance use disorders. * Proficient knowledge of Housing First Principles, Residential Tenancies Act, and the Landlord Tenant Board. Knowledge of government financial assistance programs.

*MANDATORY JOB REQUIREMENTS:*

* Satisfactory Criminal Record Review (Vulnerable Sector Check). * Standard First Aid / CPR certification. * Evidence of a Tuberculosis Test in compliance with the TB Control Program. * Ability to lift 30 pounds. * Doctors note of fitness to perform the duties of the job. * Valid Ontario driver’slicense, with satisfactory driving record (Preferred).

EFry Hope and Help for Women is an equal opportunity employer and is committed to building a diverse workforce representative of those we serve. We strongly encourage applicants that represent those we serve and welcome applicants with non-traditional educational backgrounds and field experience. We are committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants to self-identify if they wish to do so.

This position is for an existing vacancy. The use of AI would not be used in screening applications.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Pay: $29.95-$31.78 per hour

Benefits: * Casual dress * Dental care * Extended health care * Life insurance * Paid time off * Vision care

Work Location: In person