Marketing Associate

Are you looking to build your marketing and communications career while working on practical projects that reach brokers, partners, agents and customers? As a Marketing & External Communications Associate, you’ll gain hands-on experience across campaigns, events, digital content, presentations and marketing collateral, giving you the opportunity to build a broad foundation in marketing.

You’ll be supported by an experienced Marketing team and work closely with colleagues across the business, external suppliers and creative partners. The role offers structured opportunities to develop your communication, project coordination, content and stakeholder management skills, while exploring how AI and other tools can improve the way marketing work is delivered.

Who are we?

At Liberty, we take a long‑term view, and part of that is building genuine relationships, both internally with colleagues and externally with our clients and brokers. Our people have the opportunity to make a real impact; we want to grow people's careers, recognize their potential, celebrate their uniqueness, and provide them with the knowledge and environment to succeed.

Liberty's leadership team and management have the stability, experience, and foresight to guide us through the ups and downs of the financial cycle, while empowering our teams to focus on market relevance and delivering quality customer service.

Why Liberty?

• NIBA General Insurer of the Year 2021 and NIBA Specialty Insurer of the Year 2022, 2023, 2024 & 2025.
• Our Market Approach is built on capability, consistency, and personal rapport.
• Market-leading products.
• Our product development team ensures we are quick to address gaps and introduce new products to the market.
• Autonomous, performance‑oriented culture.
• Global organization - Opportunities for secondments.
• Profitable year on year since establishment.

Key Responsibilities?

As the Marketing & External Communications Associate, you will support the delivery of marketing and communications activities across multiple channels. You’ll work with internal stakeholders, business teams, external vendors and other partners to coordinate projects and produce clear, consistent and effective brand communications. Duties will include but not be limited to:

• Support the planning and execution of marketing campaigns and promotional activities.
• Develop, update and coordinate presentations, brochures, forms, website content and other marketing materials.
• Manage marketing requests from internal stakeholders and help coordinate timely delivery.
• Support events, webinars, seminars and partner engagements, including invitations and event materials.
• Assist with eDMs, social media content and other digital communications.
• Maintain marketing content across websites, portals and other digital platforms.
• Gather and analyse campaign data and marketing analytics, contributing to the monthly LII dashboard.
• Maintain the calendar of external events and support marketing administration and operations.
• Submit and validate PowerPoint presentations through the offshore PowerPoint enhancement service.
• Use AI tools to support copywriting, design and asset resizing, while ensuring materials align with brand guidelines and business requirements.

About you

• Strong written and verbal communication skills.
• Excellent organisation and attention to detail.
• Ability to manage multiple tasks and deadlines effectively.
• Proactive, adaptable and keen to learn.
• Interest in marketing, branding, events and external communications.
• Interest in trying new technologies and using AI tools to improve efficiency.
• Strong teamwork and stakeholder management skills.
• Creative mindset with the ability to contribute ideas and engaging content.
• Positive, self‑starting approach with a willingness to take initiative.
• Bachelor’s degree in Marketing, Communications, Business or a related discipline.
• Proficiency in Microsoft Office; familiarity with design tools, content management systems and AI platforms is an advantage.

What's Next?

Privacy & Third-Party Application Management

By applying for this role, you confirm that you have read and understood our Privacy Policy which explains how we collect, use, store, and disclose your information, and your rights to access, correct, or erase, your personal information.

Your information may be stored in third‑party cloud systems used by Liberty Mutual Group and our agents. You consent to the transfer of your information to other countries, including those with different privacy laws, subject to our obligations under Australian Privacy Principles.

Note that we may retain your data for future recruitment opportunities unless you request earlier deletion. You may withdraw consent or request deletion at any time.

Liberty does not use automated decision-making to make final hiring decisions. If any automated tools are used for initial screening, they will not replace human review.

If you have any questions about how your personal information is handled or wish to exercise your privacy rights, you can contact our Privacy Officer at [email protected]

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