Customer Service/Optical Assistant
Oscar Wylee
Job Description
Company Description
Founded in 2012, Oscar Wylee has evolved into a national chain of optometry stores with a strong focus on continued growth across Australia. Our mission is to provide high-quality, fashionable eyewear at accessible prices while offering dedicated, personalized service to patients. With a team of passionate professionals, we are driven by a commitment to care, listen, and continuously improve.
This is an exciting time to join our expanding team and contribute to our mission of delivering exceptional optical services.
Founded in 2012, Oscar Wylee has evolved into a national chain of optometry stores with a strong focus on continued growth across Australia. Our mission is to provide high-quality, fashionable eyewear at accessible prices while offering dedicated, personalized service to patients. With a team of passionate professionals, we are driven by a commitment to care, listen, and continuously improve.
This is an exciting time to join our expanding team and contribute to our mission of delivering exceptional optical services.
Role Description
The Customer Service/Optical Assistant role is a full-time, on-site position based in Gold Coast, QLD. The role involves welcoming and assisting customers, providing excellent customer service, guiding patients in choosing eyewear, and managing appointments. You will also support the optometrist during consultations, maintain store displays and cleanliness, and assist with administrative tasks.
Qualifications
- Strong interpersonal, communication, and customer service skills
- Basic knowledge of eyewear and optometry services, with a keen interest in the optical industry
- Attention to detail and accuracy in performing administrative tasks
- Ability to work in a fast-paced environment and multitask effectively
- Prior retail, optical, or customer service experience is a plus
- Team-oriented mindset with a focus on collaboration and support
- Flexibility to work on-site, including weekends as required