Internal Sales & Support
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Job Description
ASC has been in business for over 40 years, delivering comprehensive security solutions to a diverse client base. We specialise in security guards, mobile patrols, alarm response, and monitoring solutions including advanced CCTV systems.
Our experienced team designs and delivers tailored security solutions across Education, Government, Industrial, and Commercial sectors. With a strong tender capability and a reputation for excellence, we continuously secure national and large-scale projects while maintaining exceptional service standards.
About the Role
Looking for a role where you're more than just a number? Where flexibility, support, and a family-first culture mean something?
ASC is looking for a motivated Internal Sales & Support team member to grow with us.
This role is central to supporting our sales function, maintaining strong client relationships, assisting with quotes and proposals, and ensuring smooth coordination between clients, sales, and technical teams. You will play a key role in keeping sales operations running efficiently while contributing to business growth.
Key Responsibilities
Prepare and manage quotes, proposals, and client documentation
Maintain and update CRM systems, ensuring accurate pipeline tracking
Assist the sales team with reporting, forecasting, and follow-ups
Client Communication & Support
Act as a key point of contact for inbound sales enquiries
Provide timely and professional responses to client requests
Support ongoing client relationships through regular communication
Internal Coordination
Liaise with technical, operations, and project teams to ensure accurate quoting and service delivery
Assist in coordinating project handovers and internal workflows
Lead Management
Qualify inbound leads and allocate opportunities to the appropriate sales team members
Support outbound outreach initiatives and follow-up activities
Assist with the preparation and submission of tender documentation
Work alongside the tender team to ensure compliance and accuracy
Process Improvement
Identify opportunities to improve internal sales processes and efficiency
Contribute to the development of systems and tools that support scalability
About You
Proven sales experience is essential
Previous experience in an internal sales, sales support, or customer service role
Strong organisational skills with high attention to detail
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Confident working with CRM systems and Microsoft Office suite
A proactive and team-oriented mindset
Security industry experience and/or technical expertise is highly regarded, but not essential
Why Join ASC?
- Work with an established and respected leader in the security industry
- Support major national and high-value projects
- Collaborative and supportive team environment
- Opportunities for career growth and development within sales and operations
- Attractive salary package with on-target earnings (OTE) of $80,000 - $100,000 for the right candidate
- Commission on sales available, contributing to your OTE
- Free back-to-base monitoring for your home alarm
- Free onsite parking (rare in the busy Southport area, near Australia Fair)
- Flexible break times to support work-life balance
Be part of a company that genuinely values a family-first culture
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an Internal Salesperson?
- How much notice are you required to give your current employer?
- Do you have experience in a sales role?
- Do you have experience installing and servicing electronic security systems?