Senior Social Media Account Manager (B2B) / Associate Director - Social Media (B2B)

Job Description

About Zensciences

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Zensciences is one of the largest independent B2B marketing agencies, working with global enterprises and fast- growth technology companies. We help brands build relevance, reputation, and recall in complex B2B environments — where trust matters as much as reach.

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For us, social media is not just content. It's narrative, credibility, leadership presence, and reputation - managed consistently and intelligently over time.

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Role Overview

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As a Senior Social Media Account Manager, you will own social media strategy and execution for large, enterprise- grade B2B clients. This is a hands-on leadership role for someone who understands how the social landscape is evolving - from platform algorithms and executive visibility to employer reputation and AI-assisted workflows.

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You will act as the owner of social for your accounts - shaping what gets said, where it shows up, and how it's managed - while working closely with content, design, digital, and account teams.

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Corporate candidates with strong in-house social or communications experience are welcome. This is a full-time, in-office role based in Bangalore.

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Key Responsibilities

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1.Social Strategy & Narrative Management

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• Own social media strategy for assigned B2B accounts - aligned to brand positioning and business priorities
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• Translate campaigns, thought leadership, and leadership POVs into clear social narratives
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• Build monthly and quarterly content plans with intent (not just frequency)
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2.Reputation & Trust Management

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• Manage brand presence across LinkedIn, X, YouTube, and reputation surfaces like Glassdoor
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• Partner with HR / Employer Brand teams on review response strategies and content alignment
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• Flag reputation risks early and manage escalation calmly and professionally
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3.Execution & Platform Excellence

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• Drive end-to-end execution: briefs, coordination, approvals, publishing, and moderation
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• Ensure quality, consistency, and relevance across platforms
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• Stay updated on platform changes, formats, and best practices — and apply them pragmatically
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4.Client Ownership

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• Be the primary social media leader and strategist for clients
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• Lead reviews, performance discussions, and planning conversations with confidence
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• Handle feedback, iterations, and stakeholder expectations with maturity
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5.Measurement, Tools & AI

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• Track performance using social analytics and listening tools (Sprinklr, Hootsuite, Brandwatch, native analytics, etc.)
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• Move beyond vanity metrics to insight-led reporting for B2B brands
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• Use AI tools responsibly to improve speed, consistency, and ideation
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6.Team & Cross-Functional Collaboration

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• Guide junior social team members where applicable
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• Collaborate closely with SEO, paid, brand, web, and PR teams for integrated outcomes
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• Bring structure, predictability, and momentum into social delivery
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Desired Skills & Experience

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• 5–8 OR 8-12 years of experience managing social media for B2B or enterprise brands (agency or in-house)
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• Strong understanding of LinkedIn as a B2B growth and reputation platform
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• Experience handling executive / leadership social presence is a strong plus
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• Familiarity with social management, listening, and reporting tools
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• Comfort working in complex stakeholder environments with approvals and governance
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• Curious about new formats, AI, and evolving social behaviors
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• Organized, accountable, and calm under pressure
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• Comfortable working in-office and collaborating closely with teams
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Why Join Us

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You'll work on serious brands — but in a place that values thinking, ownership, and good judgment.

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This is not a posting role. It's a reputation, narrative, and consistency role.