HR Learning Specialist Trilingual

You’re an important part of our future. Hopefully, we're also a part of your future! At B.

Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you.

Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Functional Area: Human Resources

Working Model: Hybrid

Requisition ID: 12053

You’re an important part of our future. Hopefully, we're also a part of yours! At B.

Braun, we protect and improve the health of people worldwide. This is also our vision for IT. You see technology as an opportunity, and you develop solutions that secure our business in the long term, we would like to implement the digital transformation of B.

Braun with you. With fresh ideas, drive and team spirit, we are working to launch the medical technology of tomorrow and safeguard the healthcare of the future. Together.

That's Sharing Expertise.

Purpose of the Position

To provide specialized support in learning administration processes within the HR function (Spa - Eng - Por), resolving complex inquiries that require specific HR knowledge and deeper policy interpretation. The role focuses on administrative and transactional tasks related to learning, within the scope of People Services.

Responsibilities

(Please describe the main responsibilities of the position: what you do, through what means, and why you do it.)

• Handles general inquiries,telephonecallsand e-mail queries into the HR SSC - Act as first filter,supported by answers to predefinedquestions
• Takes ownership of the resolution of callers’ issues, giving guidance & solving problems as the first point of contact whenever possible, refers issues to the HRdifferent teams involvedwhen unable to resolve them personallyand/ or provides administrativesupport
• Ensures contact with relevant experts to develop andmaintaina detailed knowledge of the designated processes/policies/trainings for the countriescovered
• Responsible for handling theLMSprocesses including but not limitedto:maintainingprograms, courses, itemsdata and files updated according to countryneeds, and preparation/creation of documents and templates
• Manages data related processes and reviewsrequests anddocumentation regarding but not limitedto:modifications,update requests,focused groups,and specific individualcases
• Ensures that all queries are logged using the enquiry managementtool
• Provides processexpertiseandidentifiesimprovement potentialin order toincrease efficiency and customersatisfaction
• Performs ad hoc reporting asneeded
• Supports training of newspecialists

Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives around the world.

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