Technical Analyst

Technical Analyst Service Delivery

• This is an Exempt level position.

Position Summary:
The Service Delivery Organization is committed to business technology support, service management, risk management, and relationship management in support of all applications and infrastructure towers. As a member of the Service Delivery Organization, the Technical Analyst will work closely with the Service Delivery Leader, Systems Analysts, Business Users, and Application and Infrastructure support teams to develop, document and deliver process and systems solutions which enable ADMs strategy.

This role will be focused on the North American IBM Mainframe, serving as a technical expert to support Financial, Sales and Inventory systems.
Job Responsibilities:

• Designing, developing, testing and deploying new system enhancements and maintaining existing system functionality
• Provide technical design assistance and review of small or medium enhancements and projects
• Perform code review and approval to enforce coding standards across applications
• Write detailed technical designs for business requests, partnering with business and GT teams as needed
• Perform technical assessment of 3rd party solutions
• Provide technical expertise and support for merger and acquisition efforts.
• Provide regular and accurate status updates and other documentation to management and team members for assigned work

Job Requirements:

• 5+ years programming experience with demonstrated increase in responsibilities
• Proficient with COBOL in mainframe environment
• Database experience with IMS/DB, DB2 and VSAM
• Significant CICS experience
• Extensive MVS JCL experience
• IMS DC, QUIKJOB, MQ experience a plus
• Financial, Sales and/or Inventory systems experience highlight desired
• Exhibits ability to work both in a geographically diverse team environment and independently
• Ability to maintain confidentiality
• Strong analytical, organization, time management, facilitation, and process management skills
• Demonstrated high level of written, verbal and interpersonal skills to communicatetechnical and non-technical information, ideas, procedures and processes.
• Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
• Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed
• Maintains a positive work environment through teamwork & conflict resolution
• Strong problem resolution, judgement and decision making skills
• Bachelors degree related to Information Systems, Business or other relevant academic discipline with a minimum 4 years job experience in IT or process area(s) preferred