Team Manager - Database Management
JLL
WarszawaFull-timeMid LevelOn-site
Job Description
Role Purpose
The primary objective of the role is to manage supervised roles / units to provide an agreed level of services, defined by targeted KPIs in line with policies and procedures. This role is also responsible for supporting company growth by ensuring proper level of resourcing, proper level of knowledge within teams and by improving client service experience.
Job Responsibilities
- Employee Lifecycle Management – recruitment, development, salary reviews, promotions, regular feedback, and team coaching.
- Competency Development and Knowledge Management – creating development plans, ensuring knowledge transfer within the team, and monitoring and developing team skillsets.
- Operational and Resource Management – KPI analysis, resource planning, workload management, and ensuring timely service delivery in accordance with policies and regulations.
- Communication and Collaboration – ensuring effective communication between JBS teams and EMEA Corporate Solutions, building trust, and strong focus on client relationship management.
- Risk Management and Initiatives – proactively creating action plans, minimizing escalation risks based on client feedback, and supporting JLL project initiatives.
Qualifications
- Language Skills – English B2/C1 level required; additional European language is a plus.
- Professional Experience – Minimum 4 years in real estate, database, or finance; at least 1.5 years in a managerial role.
- Education – Master’s degree or diploma demonstrating competencies in people management or real estate management.
- Core Competencies – People management, strong communication and negotiation skills, planning and organizational abilities.
- Analytical Capabilities – Problem-solving and analytical skills.
Benefits
- Competitive Rewards & Benefits: Permanent contract, private healthcare, cafeteria system, life insurance, and employee assistance program.
- Flexible Work Environment: Hybrid model in premium Warsaw Spire workspace with state‑of‑the‑art facilities and metro access.
- Career Development & Growth: Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
- Stability & Recognition: 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
- Inclusive & Supportive Culture: Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
- Global Perspective: 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.
Posted 2 months ago