Sales Operations Intern

Responsibilities

• Support the Sales Operations team by preparing and sending required documentation to customers.
• Maintain and update customer accounts and contact information in Salesforce, ensuring data accuracy and completeness.
• Provide administrative and operational support to the sales team in the preparation of sales proposals and commercial documentation.
• Complete Due Diligence processes required for the creation and onboarding of new customer accounts.
• Monitor and follow up on the end-to-end process of parts management and conversions, ensuring timely execution and coordination across stakeholders.
• Track and follow up on customer-generated tickets, helping ensure prompt resolution and customer satisfaction.
• Assist Sales Operations analysts in the development and maintenance of key performance indicators (KPIs), reports, and dashboards.
• Support process improvement initiatives through data analysis and operational reporting.
• Collaborate with cross-functional teams to ensure efficient sales and operational processes.

Requirements

• Recently graduated in Business Administration, Industrial Engineering, Economics, or related fields.
• Previous internship or professional experience in commercial, sales support, operations, or related areas.
• Advanced Microsoft Excel skills, including data analysis, pivot tables, formulas, and reporting.
• Advanced Power BI knowledge with the ability to build and maintain dashboards and reports.
• Advanced written and verbal English communication skills.
• Basic knowledge of SQL for data extraction and analysis (preferred).
• Familiarity with SAP systems (preferred).
• Experience working with Salesforce CRM (preferred).
• Knowledge of Microsoft Power Automate and process automation tools (preferred).

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