Business Analyst (Vancouver)

About Two Circles Two Circles is a Sports & Entertainment Marketing business that grows audiences and revenues. We work with clients to help them understand and influence fan behavior across spending, event attendance, channel response, and content consumption. Our platforms and services are trusted by over 900 clients globally including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike, and Amazon.

With almost 1000 people in 14 offices worldwide, we deliver work for sports and entertainment businesses of all shapes and sizes. Role Overview We are hiring an experienced Business Analyst (Integrations) to work closely with Product and Engineering on all integration-related initiatives. This role focuses on high-quality discovery, scoping, and requirements, helping the team move faster without sacrificing quality or scalability.

Responsibilities Lead on integration discovery & scoping Work closely with Product Managers and Engineering Leads to scope net-new integrations and significant enhancements. Review vendor documentation to understand API patterns (REST, streaming, etc.) Authentication and refresh logic Rate limits, pagination, and data volumes Incremental vs full-pull endpoints Data types, transformations, and modelling considerations Prepare structured question sets for vendor calls to validate assumptions and uncover gaps. Collaborate with Engineering and Architecture on feasibility, trade‑offs, and technical approach.

Lead use case definition Partner with Product, GTM teams, and clients to ensure use cases are a first‑class input into integration work, not just lists of fields. What problems are they trying to solve How the data will be used What success looks like Translate those outcomes into clear requirements that Engineering can build against. Produce high‑quality requirements & documentation Write clear, structured product requirements documents that include: Defined use cases and assumptions In‑scope vs out‑of‑scope functionality Data entities, fields, and relationships Known limitations and risks Ensure documentation quality is consistent and usable, working with Product and Engineering to iterate where needed.

Support integration migrations & rebuilds Contribute to requirements and discovery for: Integration upgrades (e.g. API version changes, auth updates) Rebuilds driven by platform evolution or reliability needs Partner with Product, Engineering, and Delivery to ensure continuity for clients and clear expectations during change. Help improve the integration system over time Contribute to the development of: An integration scoping runbook Intake templates and discovery checklists Example gold‑standard PRDs Support the introduction of integration complexity tiers to help set expectations on scope, timelines, and effort.

Share learnings and patterns to help other BAs and PMs improve integration discovery and scoping. Requirements Solid experience as a Business Analyst or similar role working with Product and Engineering teams. Comfortable operating in data- and API-driven environments (you don’t need to code, but you can reason about technical constraints).

Nice to have: Experience with data platforms, CDPs, CRM, or analytics tooling. Strong discovery skills and can turn ambiguous inputs into structured requirements. Writes transparent, thoughtful documentation that others trust.

Enjoys collaboration and shared ownership rather than operating in isolation. Nice to have: Experience working with third‑party vendors in the sports industry and their data (ticketing, food and beverage, merchandise, etc.). Exposure to integration-heavy products or ecosystems.

Familiarity with client-facing discovery workshops. #J-18808-Ljbffr