Business Analyst and Project Support (Vancouver)

Business Analyst and Project Support BC Emergency Health Services (BCEHS) is hiring a Business Analyst and Project Support on a temporary basis with an anticipated end date of December31,2027. This role performs complex research and analysis to support the operations of clinical and provincial programs of BCEHS. The Business Analyst and Project Support will be engaged in multiple initiatives, responsible for project planning, business requirements gathering (i.e. data, clinical workflow/business process and functional needs), and supporting the execution of projects and change management.

Classification: Regular, Full Time, Temporary, Non-Contract Key Accountabilities Provides strategic planning direction by leading and performing feasibility studies, workload efficiency analyses, and analyzing, designing and implementing key strategic initiatives, including identifying system deficiencies, operational inefficiencies, and methods to enhance business functions. Analyzes operational problems and recommends innovative solutions by critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions. Elicits business requirements by engaging clinical/program operation owners, key stakeholders and subject matter experts, and using methods such as interviews, environmental scanning, document reviews, business process descriptions, “use case” scenarios and workflow analysis.

Facilitates consensus on issues, including business design features, program changes, data requirements, privacy issues and reports. Prepares in‑depth business and analytical reports for executives. Develops business requirements specifications, project proposals, business cases, project summaries and other related documentation using standard templates.

Coordinates implementation of applications and/or processes by acting as liaison between the business units, technology teams and support teams, and by ensuring documentation, user testing, user training, and business process change management are in place. Participates in various operational and project committees and teams to facilitate and lead initiatives such as the development of clinical registries. Develops and recommends budgets, monitors expenditures, analyzes and reports on variances and implements remedial action for assigned projects.

Allocates resources to achieve goals. What you bring A level of education, training, and experience equivalent to a Master’s degree in Business, Health Informatics, or a related discipline plus a minimum of five (5) years’ recent related experience. Excellent oral and written communication skills, including the ability to communicate complex ideas in simple terminology.

Demonstrated experience organizing and writing application‑related documentation and proposals. Ability to understand and clearly relate technical information to internal and external members of the organization. Ability to work creatively and analytically in a problem‑solving environment, utilizing advanced critical thinking capabilities.

Understanding of business analysis and project management methodology. Superior ability in presentation, facilitation, negotiation, and issue management/escalation. Ability to facilitate and encourage cooperation between diverse operational groups and skill sets.

Strong skills and experience in MS Office (Excel, Word, PowerPoint, MS Project, Access), SharePoint and Visio, PowerBI and other Business Intelligence tools. Experience with mainstream project planning software and tools is preferred. Everyone Welcome We’re committed to fostering a respectful, inclusive workplace and encourage applications from people from equity‑deserving groups, including Indigenous peoples, Black and racialized people, persons with disabilities, and members of 2SLGBTQIA+ communities.

If you require accommodation at any stage of the recruitment process, we’re happy to help. Please contact [email protected] . Indigenous Cultural Safety & Reconciliation Reconciliation is a shared responsibility at BCEHS, and it’s part of how we show up for patients, colleagues, and communities.

Experience in Indigenous cultural safety is valued, and BCEHS provides access to education, training, and resources to support employees in this important work. Salary range: $76,111 - $95,138. The starting salary for this position will be determined in consideration of the successful candidate’s relevant education and experience and will be in alignment with the provincial compensation reference plan.

Location: Vancouver, BC (Hybrid) #J-18808-Ljbffr