Sales Operations Specialist

About Client - Manufacturing and Distribution of Cleaning Tools Position: Sales Coordinator Location: Bhiwandi Reporting to: Sales Director CE Criteria: Graduate with 2+ years of experience in sales Coordinator, Knowledge of SAP(ERP-Based Program) Interactions (Internal & External) Warehouse, Sales, Marketing, Controlling, Accounting Forwarders, Customers, Suppliers Specific competencies Attentiveness, accuracy Client Orientation Good Communication Skills Stress Resistance Ability to work in a team Daily To do list and action items Knowledge of SAP (or ERP-based programs) Key Responsibilities Work with clients on shipments, receivables, receipts of goods, reserves, claims Manage the customer database in SAP Maintenance of prices / conditions and customer master data Work in SAP - loading orders; invoicing; picking/ unpacking of goods; registration of shipping documents; control of accounts receivable; returns; statementof goods for managers and for events; maintaining a register of write-offs of goods; establishment of a price list and maintenance of discounts for distributors Daily formation of the schedule of shipment of goods for a warehouse, planning of joint work Monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets Attend Monthly Review & general weekly review meetings and work on the actions discussed at the meetings Work with direct factory to source materials on the basis of forecasts from the Sales team. Additional Responsibilities Receive complaints from customers, ensuring an efficient solution to the claim and a quick closure of the process Interaction with transport companies Work with the Sales and Marketing Department (control over the implementation of the sales plan; launch of marketing campaigns, timing control, compliance with conditions; information letters foremployees and partners) Account of marketing materials and product samples for managers Control of return of consignment notes from the consignees To Lead the mop checking from channel partner and despatch To be proactive in building codes for new product assortments Proactive in making catalogues and exhibition materials for exhibitions and trade events