Field Service Engineer at Cynosure
Cynosure, LLC.
Job Description
Become a crucial team member at Cynosure as a Field Service Engineer in Calgary, AB. Focus on customer support for advanced laser systems while enhancing your technical expertise. As a Field Service Engineer, you will troubleshoot, repair, and install laser equipment for clients.
A strong emphasis is placed on maintaining positive customer relations while ensuring all service records are accurate. With a focus on the medical aesthetics field, your hands-on experience will drive better patient outcomes and support client needs. Key Responsibilities: • Repair and calibrate laser systems and sub-systems • Maintain detailed service records for operational transparency • Interact with clients to ensure technical satisfaction • Provide on-site support during workshops and events • Assist with remote support on off-service days Requirements: • Bachelor’s degree or equivalent experience in Electronics • 2 to 5 years in field service, especially with medical equipment • Technical proficiency with laser systems preferred • Ability to work independently and efficiently • Familiarity with basic software applications Drive customer success through technical expertise and exceptional service as part of Cynosure's Calgary team. #J-18808-Ljbffr