VIP Team Manager at FanDuel

Lead exceptional VIP services with FanDuel as a VIP Team Manager. Foster strong relationships with high-value clients while guiding a dedicated team of account managers. As a VIP Team Manager for FanDuel, you’ll oversee a portfolio of loyal customers and ensure an unparalleled experience.

Your role will involve coaching a small team of VIP Account Managers, encouraging best practices in customer engagement. This customer-facing position requires strong leadership, communication skills, and a passion for the online gaming sector. Key Responsibilities: • Manage and retain High Value Players' portfolios • Provide proactive VIP services to enhance customer loyalty • Develop relationships, offering tailored rewards regularly • Ensure compliance with responsible gaming protocols • Meet and host VIPs at various events Requirements: • Minimum 4 years of high-end customer service experience • Proven team management experience • Strong knowledge of online gaming industry • Excellent analytical and communication skills • Willingness to work non-traditional hours Bring your passion for top-level service and people management skills to FanDuel's VIP team. #J-18808-Ljbffr