Retail Experience Manager

As the Retail Experience Manager, you’ll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You’ll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you’ll be responsible for driving employee development and performance management.

What You’ll Do Enable and empower employees to drive world-class customer experiences Drive employee experience strategy across the micro-market to drive seamless customer experiences Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results Lead efforts to maximize results or provide course correction as needed Help drive sales and operational success within an assigned home location or across the micro-market as needed Basic Qualifications 2 years of experience as a supervisor or manager in business, military or related fields 2 years of sales or customer service experience 1 year of experience managing and reviewing operational expenses and revenue Preferred Qualifications Retail experience Consumer electronics industry experience Multi-location retail experience Benefits Competitive pay Great employee discount Financial savings and retirement resources Support for physical and mental well-being Best Buy is an equal opportunity employer. #J-18808-Ljbffr