Frontline Customer Hub Specialist – Remote/On-Site

Civic Recruitment Limited is seeking a Customer Hub Assistant based in Newcastle-under-Lyme. This role plays a crucial role in delivering a high-quality, customer-focused service as part of the Council’s 'One Front Door' approach, ensuring customers receive consistent and positive experiences. The ideal candidate will excel in managing customer queries and providing guidance in a fast-paced environment, demonstrating strong communication, organizational skills, and the ability to work flexibly across service needs.

This position offers the potential for both office-based and remote work arrangements. #J-18808-Ljbffr